Public Safety and Guest Experience Assistant Manager

4 weeks ago

Vancouver, British Columbia, Canada Pacific National Exhibition Full time

Job Summary

The Pacific National Exhibition is seeking a highly motivated and enthusiastic Assistant Manager, Public Safety & Guest Experience to join our team. This role will provide operational support to the Public Safety department, including scheduling and planning event-based operations and site security personnel.

Key Responsibilities

  • Provide operational support to the Public Safety department, including scheduling and planning event-based operations and site security personnel.
  • Assist with interpreting, implementing, and maintaining policies, rules and guidelines pertaining to the Public Safety Department.
  • Create schedules for the event and site security teams.
  • Directly manage physical security systems, including access control, alarms, and CCTV.
  • Assist with time approval duties on an as needed basis.
  • Liaise with the Sales department to coordinate parking lot rentals.
  • Coordinate and track security license requirements.
  • Undertake a variety of research projects as directed by the Operations management team.
  • Assist with the hiring, onboarding, and coordination of departmental training of staff.

Requirements

  • 2+ years of previous operational experience, preferably in Public Safety or Guest Experience capacities.
  • Must have or be able to obtain within 6 months of employment, a valid BC Security Worker License.
  • Exceptional planning, organizational, communication and administrative skills.
  • Ability to foster effective working relationships with peers, subordinates, and external contacts.
  • Comfortable with autonomy and working under pressure, with ability to meet multiple service demands simultaneously in a fast-paced work environment.
  • Must be available and willing to work a varied schedule that will at times include evenings and weekends.

About Us

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. We strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution.

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