Installation Team Lead

4 weeks ago

Windsor, Ontario, Canada Reliance Home Comfort Full time

Unlock Your Potential with Reliance Home Comfort

As an Installation Team Lead, you will be an integral part of our team, driving growth and excellence in our operations. We are seeking a motivated and experienced professional to join our team and contribute to our success.

Key Responsibilities:

  • Collaborate with local managers to plan, budget, and deliver on P&L targets
  • Ensure staffing plans are forecast, updated, and delivered to maximize customer service and meet our service commitments
  • Measure, monitor, and drive achievement of all operational metrics and provide appropriate reporting and analysis
  • Lead and support the development of a growth-through-install mentality that drives customer satisfaction and future business growth
  • Coach and manage a team of technical professionals to maximize their performance, engagement, and achievement of objectives
  • Identify opportunities for establishing relationships with independent HVAC installation contractors
  • Drive excellence through our 3rd-party partners by finding, selecting, and negotiating agreements with partners who are committed to Reliance's strategy and goals
  • Perform regular reviews of cost, quality, safety, and productivity metrics, setting plans and executing these effectively to drive optimal performance of operations team and 3rd-party partners
  • Partner and collaborate with other stakeholders to continually improve team performance
  • Drive 'destination of choice' for team members, customers, and 3rd-party partners by setting a standard of service excellence and engaging team members/3rd-party partners to support this standard
  • Deliver prompt and efficient resolution to customer inquiries/complaints
  • Ensure exceeding install gross margin

What We Offer:

  • The tools you need to succeed – including the tools for the job as well as training and development programs
  • A successful and knowledgeable team to be part of and learn from
  • Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
  • A great benefits plan for you/your family
  • Career paths so you can advance in the company
  • A variety of perks for high-performing team members including the chance to win and be part of our annual President's Club trip to a tropical destination
  • Award-winning and one of Canada's Most Admired Corporate Cultures with a proudly diverse and inclusive team

What We're Looking For:

  • A growth mindset: above all else, we're looking for people who are dependable, ambitious, and want to grow with Reliance
  • You are a determined self-starter with a high degree of integrity, sense of urgency, passion for high performance, and attention to detail who thrives working in a team environment and individually
  • 3-5 years of progressive experience overseeing a field operations team required
  • Knowledge and technical experience within the HVAC and/or water heater industry is required
  • Gas Fitter 2 or 313d license (would be an asset)
  • Sales experience and a demonstrated ability to meet sales quotas would be an asset
  • Demonstrated results in driving process control, productivity/quality improvement
  • Excellent communication (written, verbal, and presentation), interpersonal skills along with innovative thinking and problem-solving skills
  • Highly motivated to succeed with the ability to build team spirit, motivate team members, and encourage collaboration
  • Professional negotiation skills with the ability to influence and drive change
  • Strong initiative to drive results with speed of implementation
  • Strong ability to develop effective relationships with team, internal, and external stakeholders
  • Ability to challenge the status quo and help drive change
  • Experience in a management role within a unionized environment is an asset

Why Reliance Home Comfort? Reliance Home Comfort is the industry leader in providing home comfort solutions and we do just that in over 2 million customer homes across North America. We are a trusted source and have become one of Canada's largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. We are a $1 Billion business with 2,600 team members and we're growing. We're proud to be recognized as one of Canada's 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

  • Installation Team Lead

    2 weeks ago

    Windsor, Ontario, Canada Reliance Home Comfort Full time

    Job Title: Installation Team LeadAt Reliance Home Comfort, we're committed to providing exceptional service to our customers. As an Installation Team Lead, you'll be responsible for overseeing the installation of our home comfort solutions. Your role will be to ensure that our customers receive the best possible experience, from the initial quote to the...

  • Installation Team Lead

    3 weeks ago

    Windsor, Ontario, Canada ProSource Buying Group Full time

    Job Title: Installation Team LeadDescription:As an Installation Team Lead, you will work closely with other installers and independently to complete installations and service calls in a timely manner. Your responsibilities will include timely completion of daily procedures and paperwork, as well as assigned vehicle care and maintenance.Key...

  • Installation Manager

    1 week ago

    Windsor, Ontario, Canada Reliance Home Comfort Full time

    Explore a new career opportunity as an Installation Manager with Reliance Home Comfort in Windsor, ON.Compensation:We offer a competitive base salary of $85,000 per year, plus the potential to earn more tied to your success.About the Role:As an Installation Manager, you will play a vital role in leading our field operations team to achieve exceptional...

  • ProSource Installation Technician Lead Specialist

    1 week ago

    Windsor, Ontario, Canada ProSource Buying Group Full time

    About the Role:We are seeking a highly skilled and detail-oriented Installation Technician Lead to join our team at ProSource Buying Group. This is a key position responsible for overseeing installation and service operations, ensuring timely completion of daily procedures and paperwork.Key Responsibilities:Lead the installation and setup of one-room...

  • Installation Manager

    4 weeks ago

    Windsor, Ontario, Canada Reliance Home Comfort Full time

    Installation ManagerAt Reliance Home Comfort, we're looking for a skilled Installation Manager to join our team. As an Installation Manager, you'll play a key role in ensuring the successful installation of our home comfort solutions.Key Responsibilities:Lead and manage a team of installation technicians to ensure timely and efficient installation of our...

  • Installation Specialist

    2 weeks ago

    Windsor, Ontario, Canada Intelli Matrix Full time

    Job Summary:At Intelli Matrix, we are seeking a skilled Installation Specialist to join our team. As an Installation Specialist, you will be responsible for providing technical support and ensuring the smooth operation of our computer systems and networks. Your primary duties will include performing hardware installations, troubleshooting technical issues,...

  • HVAC Installation Specialist

    1 week ago

    Windsor, Ontario, Canada Reliance Home Comfort Full time

    HVAC Installation Specialist Role at Reliance Home ComfortWe are seeking an experienced HVAC Installation Specialist to join our team at Reliance Home Comfort. Job SummaryThe HVAC Installation Specialist will be responsible for installing and servicing heating, ventilation, and air conditioning (HVAC) equipment in residential homes. The ideal candidate will...

  • Team Lead

    2 months ago

    Windsor, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Shift Manager RoleWe are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Windsor, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer...

  • Installation Specialist

    2 weeks ago

    Windsor, Ontario, Canada Mr. Singh Quick Services Inc. Full time

    Job Title: Installation SpecialistAt Mr. Singh Quick Services Inc., we are seeking a skilled Installation Specialist to join our team. As an Installation Specialist, you will be responsible for installing exterior and interior prefabricated products, reading blueprints and specifications, and utilizing hand and power tools.Key responsibilities...

  • IT Infrastructure Specialist

    1 week ago

    Windsor, Ontario, Canada Intelli Matrix Full time

    About Intelli MatrixWe are a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional services and support to our clients.Compensation PackageThe estimated annual salary for this position is between $50,000 and $65,000, depending on experience.Job DescriptionWe are seeking an IT Infrastructure Specialist - Hardware...

  • Installation Technician

    4 weeks ago

    Windsor, Ontario, Canada Intelli Matrix Full time

    Job Title: Installation TechnicianJob Summary: We are seeking a skilled Installation Technician to join our team at Intelli Matrix. As an Installation Technician, you will be responsible for installing and maintaining computer systems, networks, and hardware.Key Responsibilities:Install and configure computer systems, networks, and hardwarePerform...

  • Senior Audiovisual Installation Specialist

    1 week ago

    Windsor, Ontario, Canada ProSource Buying Group Full time

    We are seeking a highly skilled Senior Audiovisual Installation Specialist to join our team at ProSource Buying Group. As a key member of our installation team, you will be responsible for delivering exceptional customer service and installing top-notch audiovisual systems.About the RoleThis is a challenging and rewarding opportunity for an experienced...

  • Appliance Installation Specialist

    4 weeks ago

    Windsor, Ontario, Canada Mr. Singh Quick Services Inc. Full time

    About the RoleMaintain Mr. Singh Quick Services Inc.\'s high standards by installing and servicing household appliances with utmost professionalism.Key ResponsibilitiesWork Term: TemporaryWork Language: EnglishHours: 32 hours per weekEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWorksite EnvironmentWork will...

  • Cabinetry Specialist

    1 week ago

    Windsor, Ontario, Canada Warehouse Guys Windsor Full time

    About the RoleWe are seeking a skilled Cabinetry Specialist to join our team at Warehouse Guys Windsor. This is a permanent installation role that requires attention to detail and excellent craftsmanship.Key ResponsibilitiesInstall exterior prefabricated products with precision and careInstall interior prefabricated products to meet customer expectationsRead...

  • Installation Technician

    4 weeks ago

    Windsor, Ontario, Canada Intelli Matrix Full time

    Job Summary: We are seeking a skilled Installation Technician to join our team at Intelli Matrix. As an Installation Technician, you will be responsible for installing and maintaining computer systems, networks, and hardware.Key Responsibilities:Install and configure computer systems, networks, and hardwareProvide technical support and troubleshooting for...

  • Culinary Team Lead

    1 week ago

    Windsor, Ontario, Canada EP Foods Limited Full time

    Job Description for Culinary Team Lead at EP Foods LimitedWe are seeking a skilled Culinary Team Lead to join our team at EP Foods Limited. As a Culinary Team Lead, you will be responsible for planning menus, coordinating special events, and leading a team of kitchen staff.Responsibilities:Plan menus and estimate food requirements for event...

  • Sales Team Lead

    4 weeks ago

    Windsor, Ontario, Canada Lakeside variety store Full time

    Lakeside variety store is seeking a highly skilled Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for leading a team of sales workers and overseeing the daily operations of our retail store.Key ResponsibilitiesTeam Leadership: Lead and motivate a team of sales workers to achieve sales targets and provide excellent customer...

  • Senior Team Lead

    3 weeks ago

    Windsor, Ontario, Canada Movati Athletic (Group) Inc Full time

    Promote a positive work environment at Movati Athletic (Group) Inc. as a Senior Team Lead responsible for leading, inspiring, and motivating a high-performing team that delivers exceptional service to our members.Key Responsibilities:Lead and motivate a team to deliver on the company's promise to members.Collaborate with the General Manager and People &...

  • Shift Team Lead

    4 weeks ago

    Windsor, Ontario, Canada BLACKSTAR MGMT Full time

    Job Title: Shift Team LeadJob Summary: We are seeking a highly motivated and organized Shift Team Lead to join our team at BLACKSTAR MGMT. As a Shift Team Lead, you will be responsible for leading a team of staff members in a fast-paced food service environment.Key Responsibilities:Establish and manage work schedules to meet business needsSupervise and...

  • Sales Team Lead

    1 month ago

    Windsor, Ontario, Canada ONTARIO SKY JUMP Full time

    Job Title: Sales Team LeadONTARIO SKY JUMP is seeking a highly skilled Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for supervising staff, assigning sales workers to duties, and overseeing payroll administration.Key Responsibilities:Supervise staff and assign sales workers to dutiesOversee payroll administration and conduct...