Installation Manager

1 week ago


Windsor, Ontario, Canada Reliance Home Comfort Full time

Explore a new career opportunity as an Installation Manager with Reliance Home Comfort in Windsor, ON.

Compensation:

We offer a competitive base salary of $85,000 per year, plus the potential to earn more tied to your success.

About the Role:

As an Installation Manager, you will play a vital role in leading our field operations team to achieve exceptional customer service and meet our service commitments. You will collaborate with local managers to plan, budget, and deliver on P&L targets, ensuring staffing plans are forecasted, updated, and executed effectively.

You will be responsible for measuring, monitoring, and driving achievement of all operational metrics, providing timely reporting and analysis. Additionally, you will lead and support the development of a growth-through-install mentality that drives customer satisfaction and future business growth.

Your key responsibilities will include coaching and managing a team of technical professionals to maximize their performance, engagement, and achievement of objectives. You will also identify opportunities for establishing relationships with independent HVAC installation contractors, drive excellence through our 3rd-party partners, and perform regular reviews of cost, quality, safety, and productivity metrics.

Required Skills and Qualifications:

  • 3-5 years of progressive experience overseeing a field operations team
  • Knowledge and technical experience within the HVAC and/or water heater industry
  • Demonstrated results in driving process control, productivity/quality improvement
  • Excellent communication (written, verbal, and presentation), interpersonal skills, innovative thinking, and problem-solving skills
  • Professional negotiation skills with the ability to influence and drive change
  • Strong initiative to drive results with speed of implementation
  • Strong ability to develop effective relationships with team, internal, and external stakeholders

What We Offer:

  • The tools you need to succeed, including training and development programs
  • A successful and knowledgeable team to be part of and learn from
  • A great benefits plan for you and your family
  • Career paths so you can advance in the company
  • A variety of perks for high-performing team members, including the chance to win and be part of our annual President's Club trip to a tropical destination

About Reliance Home Comfort:

We are a trusted source and one of Canada's largest providers of home comfort solutions, serving over 2 million customers across North America. As a $1 billion business with 2,600 team members, we are proud to be recognized as one of Canada's Most Admired Corporate Cultures. Join us in our mission to provide exceptional service and create limitless opportunities for growth and success.


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