Dining Room Manager

4 weeks ago


Kingston, Ontario, Canada Cataraqui Golf and Country Club Full time
Job Title: Dining Room Manager

We are seeking a highly skilled Dining Room Manager to join our team at Cataraqui Golf and Country Club. As a key member of our management team, you will be responsible for overseeing the daily operations of our dining room, ensuring exceptional customer service, and maintaining a high level of food quality.

Key Responsibilities:
  • Analyze budget to boost and maintain the restaurant's profits
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor revenues to determine labor costs and make adjustments as needed
  • Plan and organize daily operations, including staff scheduling and inventory management
  • Recruit, train, and supervise staff to ensure excellent customer service and high-quality food preparation
  • Conduct performance reviews and provide feedback to staff
  • Cost products and services to ensure profitability
  • Enforce provincial/territorial liquor legislation and regulations
  • Organize and maintain inventory, including food, beverages, and supplies
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Leading/instructing individuals to achieve team goals
  • Address customers' complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to ensure customer satisfaction
  • Resolve conflict situations in a fair and timely manner
  • Establish operational procedures to ensure efficiency and effectiveness
Requirements:
  • 3 years to less than 5 years of experience in a similar role
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Physical stamina to stand for extended periods and lift up to 25 pounds
  • Availability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available
  • On-site amenities
  • Parking available

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