Dining Room Operations Manager
4 weeks ago
Dining Room Manager Job Description
We are seeking a highly skilled Dining Room Manager to join our team at Cataraqui Golf and Country Club. As a key member of our management team, you will be responsible for overseeing the daily operations of our dining room, ensuring exceptional customer service, and maintaining a high level of food quality and presentation.
Key Responsibilities:
- Analyze budget to boost and maintain the restaurant's profits
- Evaluate daily operations to ensure efficiency and effectiveness
- Monitor revenues to determine labor costs and make adjustments as needed
- Plan and organize daily operations, including staff scheduling and inventory management
- Recruit, train, and supervise staff to ensure excellent customer service and high-quality food presentation
- Conduct performance reviews and provide feedback to staff
- Cost products and services to ensure profitability
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory, including food, beverages, and supplies
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation
- Lead and instruct individuals to achieve team goals
- Address customer complaints or concerns in a professional and courteous manner
- Provide exceptional customer service to ensure customer satisfaction
- Resolve conflict situations in a fair and professional manner
- Establish operational procedures to ensure efficiency and effectiveness
Requirements:
- 3-5 years of experience in a similar role
- College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Physical stamina to work in a fast-paced environment
- Smart Serve certification
- MS Excel, MS Office, MS Outlook, MS Windows, and Point of Sale system skills
- Criminal record check and reference required
Benefits:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Bonus
- Group insurance benefits
- Mileage paid
- Registered Retirement Savings Plan (RRSP)
- Long-term care insurance
- Free parking available
- On-site amenities
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