Dining Room Operations Manager

4 weeks ago


Kingston, Ontario, Canada Cataraqui Golf and Country Club Full time

Dining Room Manager Job Description

We are seeking a highly skilled Dining Room Manager to join our team at Cataraqui Golf and Country Club. As a key member of our management team, you will be responsible for overseeing the daily operations of our dining room, ensuring exceptional customer service, and maintaining a high level of food quality and presentation.

Key Responsibilities:

  • Analyze budget to boost and maintain the restaurant's profits
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor revenues to determine labor costs and make adjustments as needed
  • Plan and organize daily operations, including staff scheduling and inventory management
  • Recruit, train, and supervise staff to ensure excellent customer service and high-quality food presentation
  • Conduct performance reviews and provide feedback to staff
  • Cost products and services to ensure profitability
  • Enforce provincial/territorial liquor legislation and regulations
  • Organize and maintain inventory, including food, beverages, and supplies
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Lead and instruct individuals to achieve team goals
  • Address customer complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to ensure customer satisfaction
  • Resolve conflict situations in a fair and professional manner
  • Establish operational procedures to ensure efficiency and effectiveness

Requirements:

  • 3-5 years of experience in a similar role
  • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Physical stamina to work in a fast-paced environment
  • Smart Serve certification
  • MS Excel, MS Office, MS Outlook, MS Windows, and Point of Sale system skills
  • Criminal record check and reference required

Benefits:

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Bonus
  • Group insurance benefits
  • Mileage paid
  • Registered Retirement Savings Plan (RRSP)
  • Long-term care insurance
  • Free parking available
  • On-site amenities


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