Director, Child Support Services

2 days ago


Mission, British Columbia, Canada Ymcagta Full time
Aquatics and Family Programs Director

At the YMCA of Greater Toronto, we are seeking a highly motivated and experienced Aquatics and Family Programs Director to join our team. As a key member of our leadership team, you will be responsible for the daily operation of the pool, including leadership to program excellence, ensuring that the building and staff adhere to health and safety protocols, and that the Aquatics Staff Team are meeting YMCA of Greater Toronto regulations, National YMCA standards, Provincial (health regulation) Standards and SAM expectations with the goal of achieving 100% compliance.

The successful candidate will oversee and give leadership to Children and Youth programs, ensuring quality and variety of choices for families. You will develop, promote, plan, and implement all aquatics programs offered by the HFR facility, develop and monitor departmental budget, and maintain accountability, responsibility, and control for the departmental fiscal goals. Additionally, you will conduct internal audits and ensure staff team and department are in compliance with regards to Qualifications (duty officers, lifeguards, and Aquatic Specialist), Trainings, Safety and Emergency Procedures, Operational Procedures, Lifeguard Stations and Rotations, Uniforms and Equipment, Administration, SAM - "YMCA Priority: S.A.Self-Appraisal Checklist, Quality of Service in Member Contact Area" for pool, Role modeling - SAM excellence, Mission, Vision, Core Values.

You will ensure that department staff are provided with appropriate orientation and training, conduct WHMIS training, teach and/or provide support to the instructors who teach Bronze Star, Junior Lifeguard Club, Senior Lifeguard Club, Bronze Medallion, Bronze Cross and RRS programs, etc. You will provide leadership to children and youth programs, establish rapport and maintain effective relationship-building behaviors with staff and members. Represent the YMCA and the Association in a professional manner. Understand and integrate the value of philanthropy and volunteerism and impart this knowledge and belief upon staff, volunteers, and members. Perform other duties as assigned by the Programs Manager to fulfill our commitment of quality service to members.

Requirements:

  • Diploma or Degree in Recreation Leadership, Kinesiology, Physical Education or related field preferred.
  • WHMIS training and Pool Operator's certification preferred.
  • Well-developed interpersonal and relationship-building skills.
  • Ability to speak multiple languages an asset.
  • Excellent time management, attention to detail, and organizational skills.
  • Computer skills; willingness to learn new computer programs.
  • Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity.
  • Excellent understanding of diversity, inclusion, and equity including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design.
  • Focus on the health, safety, and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services.


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