Food Service Supervisor

7 days ago

Trail, Canada Trail Dairy Queen Grill & Chill Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Trail Dairy Queen Grill & Chill. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring exceptional customer service, and maintaining a clean and safe working environment.

Key Responsibilities
  • Food and Supply Management
    • Requisition food and kitchen supplies to meet the needs of our customers and staff.
  • Staff Supervision and Training
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient service and high-quality products.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Customer Service and Relations
    • Address customers' complaints or concerns in a professional and courteous manner, ensuring their satisfaction and loyalty.
  • Financial Management
    • Prepare budget and cost estimates to ensure the efficient management of our food service operations.
  • Personal Suitability
    • Demonstrate client focus by prioritizing customer needs and expectations.
    • Exhibit efficient interpersonal skills to build strong relationships with staff, customers, and suppliers.
    • Show team player qualities by collaborating with colleagues to achieve common goals.
    • Demonstrate initiative by taking proactive steps to improve processes and services.
    Requirements
    • 7 months to less than 1 year of experience in a food service management role.
    • Permanent employment with a minimum of 30 to 40 hours per week.
    • Fluency in English as the primary language of communication.

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