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Food Service Supervisor

2 months ago

Trail, Canada 681270 BC LTD dba McDonalds Restaurants Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of staff to achieve our business objectives.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient workflow
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
  • Communication and Interpersonal Skills
    • Excellent oral communication and interpersonal skills to effectively interact with staff, customers, and management
    • Client focus and flexibility to adapt to changing situations
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service establishment
  • Ability to work in a fast-paced environment with tight deadlines
  • Physical demands include standing for extended periods, bending, crouching, kneeling, and walking
Working Conditions
  • Work site environment: noisy, odours, wet/damp, hot, and outdoors
  • Work setting: food service establishment, various locations, fast food outlet or concession, and restaurant
What We Offer
  • Recognized employer
  • Permanent work term
  • 30 to 40 hours per week
  • Work language: English