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Claims Representative II

2 months ago

Dieppe, Canada Intact Financial Corporation Full time
About the Role

We're seeking a skilled Claims Representative II - Commercial Auto to join our team. As a key member of our claims team, you'll be responsible for handling moderate to complex Commercial Auto Physical Damage Claims.

Key Responsibilities
  • Analyze information gathered, determine liability, and review assessment of damages.
  • Validate details of the Insured's policy to determine coverage.
  • Interview the insured and/or witnesses to collect their statements of events to settle claims within your given authority level.
  • Provide quality service to external or internal customers.
  • Answer queries relating to investigations and the claims process.
  • Ensure timely follow up with customers on the status of their claim.
Requirements
  • Minimum of high school diploma.
  • Minimum 2-3 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert or similar position.
  • Hold a valid Provincial Auto Adjustor license for Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland and Labrador.
  • Completion or working towards CIP completion.
  • Strong understanding of the claims process.
  • Ability to handle highly complex Auto Claims.
  • Negotiating and conveying claim settlements within authority limits to insureds.
  • Sustain a high level of performance and productivity.
  • Bilingualism (English and French), although not a requirement is considered a strong asset.
  • No Canadian work experience required however must be eligible to work in Canada.
What We Offer
  • A financial rewards program that recognizes your success.
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.