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Functional Analyst
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Edmonton, Alberta, Canada NorQuest College Full timeJob Title: Functional AnalystJob Summary:We are seeking a highly skilled Functional Analyst to join our team at NorQuest College. As a Functional Analyst, you will be responsible for gathering and documenting business requirements, participating in IT Service Management processes, and coordinating user acceptance testing.Key Responsibilities:Build and...
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Edmonton, Alberta, Canada NorQuest College Full timeJob OverviewFunctional Analyst at NorQuest CollegeNorQuesters are difference makers, and we're seeking a skilled Functional Analyst to contribute to the configuration and maintenance of our PeopleSoft Human Capital Management system. This role requires extensive analysis and user acceptance testing for patches, fixes, and upgrades.As a Functional Analyst,...
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Functional Analyst
2 months ago
Job Title: Functional Analyst
Job Summary:
We are seeking a highly skilled Functional Analyst to join our team at NorQuest College. As a Functional Analyst, you will be responsible for gathering and documenting business requirements, participating in IT Service Management processes, and providing expert advice and support to function areas.
Key Responsibilities:
- Build and maintain designated PeopleSoft tables for daily functionality and annual updates.
- Conduct first-stage investigations into issues raised by staff and/or students, collecting relevant information and determining the solution and/or documenting the problem for follow-up by production support provider.
- Design and implement an interim solution when an immediate fix is not possible.
- Provide day-to-day expert advice and support to function areas, assisting with Service Desk inquiries related to PeopleSoft and related software, and update Knowledge Base articles.
- Create documentation of new processes, or provide expertise in the revision and maintenance of current manuals for staff.
- Participate in PeopleSoft upgrades (PeopleTools, patches and fixes, new version upgrades) and development of new modules.
- Analyze the impact of new functionality to existing business processes and identify opportunities for functional enhancements and determine strategies on existing customization.
- Manage and test regulation and legislative requirement changes.
- Create functionality analysis documents for each module on project sizing and scope.
- Prepare testing strategies for various types of user acceptance testing (UAT) such as Patches and Fixes, PeopleTools upgrades, change requests, and PeopleSoft version upgrades.
- Investigate and analyze requests to determine expected outcomes, business requirements and best method for generating and accessing the information.
- Work with Business users to define report requirements in a variety of formats including spreadsheets, graphs, charts, flat files, Word merge documents.
- Design, develop, share, and maintain report solutions using a variety of tools including PeopleSoft Query, SQL, Power BI, Crystal, Org Chart Platinum, etc. and using data from peripheral software.
- Consult with business teams on the selection, application and implementation of metrics.
- Take ownership of and ensure integrity of data through regular audits; troubleshoot irregularities; work with Business teams to research and correct discrepancies.
Requirements:
- A related post-secondary diploma, a related Bachelor's degree is strongly preferred.
- A related certification in business analysis or project management.
- 3+ years' of experience in a functional or business analyst position or performing duties related to this position in a technical capacity.
- Proficient Knowledge of PSQuery, PeopleTools PeopleCode, SQR, XML, SQL, web page development tools and productivity software products (Microsoft Office, 365, Adobe).
- Experience in a post-secondary setting is an asset.
What We Offer:
We offer a competitive salary range of $68,192 - $85,241, depending on your education and experience. This is a full-time, permanent position with immediate access to our great pension and benefit programs. We also offer flexible work options and a commitment to equity, diversity, and inclusion.
