Functional Analyst
5 days ago
Job Overview
Functional Analyst at NorQuest College
NorQuesters are difference makers, and we're seeking a skilled Functional Analyst to contribute to the configuration and maintenance of our PeopleSoft Human Capital Management system. This role requires extensive analysis and user acceptance testing for patches, fixes, and upgrades.
As a Functional Analyst, you'll gather and document business requirements, participate in IT Service Management processes, and conduct user acceptance testing. You'll also identify and resolve system problems, formulate solutions, and communicate procedures to users.
Key Responsibilities
- Build and maintain designated PeopleSoft tables for daily functionality and annual updates.
- Conduct first-stage investigations into issues raised by staff and/or students, collecting relevant information and determining the solution.
- Design and implement interim solutions when an immediate fix is not possible.
- Provide expert advice and support to function areas, assisting with Service Desk inquiries related to PeopleSoft and related software.
- Create documentation of new processes or provide expertise in the revision and maintenance of current manuals for staff.
- Participate in PeopleSoft upgrades and development of new modules.
- Analyze the impact of new functionality on existing business processes and identify opportunities for functional enhancements.
- Manage and test regulation and legislative requirement changes.
- Create functionality analysis documents for each module on project sizing and scope.
- Prepare testing strategies for various types of user acceptance testing.
- Investigate and analyze requests to determine expected outcomes, business requirements, and best methods for generating and accessing information.
- Work with Business users to define report requirements in various formats.
- Design, develop, share, and maintain report solutions using various tools.
- Consult with Business teams on the selection, application, and implementation of metrics.
- Take ownership of and ensure the integrity of data through regular audits, troubleshooting irregularities, and working with Business teams to research and correct discrepancies.
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