Restaurant Operations Manager

4 weeks ago


Niagara Falls, Ontario, Canada Subway Sandwiches and Salads Full time
Restaurant Operations Manager

We are seeking a highly organized and detail-oriented Restaurant Operations Manager to join our team at Subway Sandwiches and Salads. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate employee performance and provide constructive feedback for improvement.
  • Organize and maintain inventory to ensure that our restaurant is always stocked with the necessary supplies.
  • Ensure that health and safety regulations are followed to maintain a safe and healthy work environment.
  • Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Participate in marketing plans and implementation to promote our brand and increase sales.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Attention to detail and organizational skills.


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