Customer Service Coordinator

1 week ago

Montreal, Quebec, Canada Linda Frayne Pharmaciens (Cote des Neiges) Inc. Full time
Job Summary:
At Linda Frayne Pharmaciens (Cote des Neiges) Inc., we are seeking a highly organized and detail-oriented Reception Clerk to join our team. This role is responsible for providing exceptional customer service, performing administrative tasks, and maintaining a clean and efficient work environment.

Responsibilities:
  • Filing, sorting, and distributing mail in a timely manner.
  • Answering telephone calls and relaying messages accurately and professionally.
  • Providing excellent customer service to clients, responding to their inquiries, and resolving issues in a courteous and respectful manner.
  • Entering data according to specified formats, ensuring accuracy and attention to detail.

Requirements:
  • Basic computer skills, including proficiency in email software.
  • Able to provide own transportation or access to public transportation to travel between locations as needed.

Skills and Qualifications:
  • A high degree of attention to detail, with the ability to maintain accurate records and reports.
  • An ability to sit for prolonged periods, with regular breaks to stretch and move around.

Personal Qualities:
  • Excellent oral communication skills, with the ability to communicate effectively with colleagues, management, and customers.
  • An organized and reliable individual, able to prioritize tasks and manage time efficiently.
  • Effective time management skills, with the ability to meet deadlines and adapt to changing priorities.

Benefits:
  • Health and dental plans available to all full-time employees.
  • Vision care benefits and paramedical services coverage.
  • Registered Retirement Savings Plan (RRSP) available to support long-term savings goals.
  • A permanent work term with 65 hours bi-weekly, offering a stable and predictable schedule.
  • A bilingual work environment, with opportunities to develop language skills and engage with diverse customers.

We estimate the salary for this position to be around $40,000 - $50,000 per year, based on industry standards and the level of experience required.

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