Customer Service and Rental Coordinator

2 weeks ago

Montreal, Quebec, Canada Cogir Immobilier Full time
Job Summary

We are seeking a highly motivated and organized Customer Service and Rental Coordinator to join our team at Cogir Immobilier. As a key member of our sales and rental team, you will be responsible for providing exceptional customer service, negotiating rental contracts, and performing administrative tasks.

Key Responsibilities
  • Carry out visits and negotiate rental contracts according to established policies and service offers.
  • Respond to current customers on pricing and lease terms.
  • Follow up on prospects and complete the documents required for the rental.
  • Perform business development and develop new marketing strategies with management approval.
  • Issue rental activity reports and proceed with renewal requests, if necessary.
  • Respond to requests from existing tenants (questions, comments, service requests, etc.).
  • Follow up on move-ins and move-outs.
  • Ensure follow-ups and inspections of vacant units so that they are ready and clean.
  • Perform all administrative tasks requested by the building manager.
  • Provide rental reports or other reports requested by the building manager.
  • Input the necessary data at given times in Hopem.
  • Respond to customer service requests.
  • Receive potential customers.
  • Provide a high level of customer service.
  • Perform other related duties.
  • Support the general manager in his duties.

Requirements
  • Leadership, creativity, organized, and ability to work under pressure.
  • Action and result-oriented.
  • Master interpersonal communication and have a customer service attitude.
  • Business savvy.
  • Minimum experience in a sales or rental position in the real estate field.
  • High availability, evenings, and weekends.
  • Good knowledge of the Montreal market and surrounding region.
  • Bilingualism is an asset.

What We Offer
  • Salary to be discussed.
  • Cellular provided.
  • Possibility of advancement.
  • Floating days off.
  • Social leave.
  • Employee Assistance Program.
  • Vacation.
  • Schedule adapted to your needs and operations (flexible).
  • Welcome and integration Program.
  • A welcoming and tight-knit team.

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