Customer Service and Logistics Coordinator
1 week ago
At Fastfrate Group, we are seeking a highly skilled CUSTOMER SERVICE AND LOGISTICS COORDINATOR to join our team. This role requires excellent communication and interpersonal skills as well as good computer skills, and planning and organization ability necessary to perform the role effectively.
Responsibilities:- Enhance customer relationships by providing exemplary customer service to clients, ensuring their needs are met in a timely and efficient manner.
- Inform customers of other services available through Fastfrate or related businesses, increasing revenue opportunities for the company.
- Respond to customer queries, addressing issues regarding shipment status, billing, and delivery dates, while maintaining a professional demeanor at all times.
- Maintain accurate records of customer shipments, ensuring seamless tracking and follow-up on any discrepancies.
- Anticipate and resolve problems proactively, minimizing delays and maximizing customer satisfaction.
- Coordinate special projects, managing orders from initiation to delivery, and serving as the primary point of contact for special project accounts.
- Liaise with branch personnel, exchanging information regarding damaged/refused freight, packing slip details, contact information, POs, etc.
- Prepare reports for supervisors and sales representatives, including sales data, on-time carrier performance, and manifest reports.
- Minimum 2 years experience in customer service or logistics within the transportation industry.
- Excellent communication skills, verbal and written, with the ability to interact effectively with customers, colleagues, and management.
- Strong problem-solving skills, utilizing critical thinking and analytical abilities to address complex issues.
- Proficiency in MS Office applications, with knowledge of spreadsheet software and data entry systems.
- Ability to work under pressure, meeting deadlines and adapting to changing priorities in a fast-paced environment.
We offer a competitive salary, benefits package, and opportunities for career growth within the company.
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Logistics Operations Coordinator
1 week ago
Montreal, Quebec, Canada Lineage Logistics Full timeAbout Lineage LogisticsLineage Logistics is a leading global logistics company that specializes in temperature-controlled and dry transportation services. We provide innovative solutions to the food, life sciences, and retail industries.Job Description:Job Title: Logistics Operations CoordinatorWe are seeking a skilled and motivated Logistics Operations...
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Customer Service Logistics Coordinator
3 weeks ago
Montreal, Quebec, Canada The North West Company Full timeJob Summary: We are seeking a highly skilled Customer Service Logistics Coordinator to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong understanding of logistics principles, and the ability to work in a fast-paced environment.The North West Company is a leading retailer to under-served...
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Disability Medical Logistics Coordinator
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Montreal, Quebec, Canada Ceva Logistics Full timeJob SummaryAs a Disability Medical Coordinator at Ceva Logistics, you will play a crucial role in managing regional/country bookings and maximizing the utilization of our space allocation agreements with ocean carriers. This position requires strong coordination skills and the ability to work with global sea freight teams to support business growth and...
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Customer Service Representative, Logistics
1 month ago
Montreal, Quebec, Canada The North West Company Full timeJob Title: Customer Service Representative, LogisticsAbout the Role: As a Customer Service Representative, Logistics at The North West Company, you will provide tier one StoreConnect support and backup support for the Montreal Customer Service Coordinator, Logistics. You will be responsible for ensuring all StoreConnect tickets are resolved within SLA, and...
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Logistics Coordinator
1 month ago
Montreal, Quebec, Canada Randstad Canada Full timeJob Title: Logistics Coordinator Job Summary: We are seeking a skilled Logistics Coordinator to join our team at Randstad Canada. As a Logistics Coordinator, you will be responsible for organizing day-to-day operations, handling requests for over-the-road shipments, and developing close working relationships with clients and transporters. Key...
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Traffic Operations Coordinator
1 month ago
Montreal, Quebec, Canada Lineage Logistics Full timeJob SummaryWe are seeking a skilled Traffic Clerk to join our team at Lineage Logistics. As a key member of our operations team, you will play a vital role in ensuring the smooth flow of goods through our facility.Key Responsibilities Greet customers and review paperwork for accuracy and completion Coordinate the assignment of customers to loading bays to...
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Logistics Customer Service Coordinator
1 week ago
Montreal, Quebec, Canada Randstad Canada Full timeCompany OverviewRandstad Canada is a worldwide company based in Westmount, focusing on the Transport & Logistics industry. We are dedicated to helping professionals find their ideal job in this field.Job SummaryWe are looking for a highly skilled and experienced Bilingual Customer booking specialist to join our team. This role involves handling Ocean Booking...
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Logistics Coordinator
3 weeks ago
Montreal, Quebec, Canada Courchesne Larose Ltd. Full timeWe are seeking a skilled Logistics Coordinator to join our team at Courchesne Larose Ltd.Key responsibilities include interacting with road professionals, providing quality customer service, and assisting with problem-solving in both French and English.Key Benefits:• 3 to 4 days off per week• Opportunity to learn new softwareAbout the Role:This position...
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Logistics Customer Service Billing Coordinator
1 month ago
Montreal, Quebec, Canada Randstad Canada Full timeJob Title: Customer Service and Billing ClerkJoin a dynamic team at Randstad Canada as a Customer Service and Billing Clerk. In this role, you will be responsible for providing exceptional customer service to clients and drivers, organizing customs paperwork, and supporting billing duties.Responsibilities:Provide exceptional customer service to clients and...
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Logistics Coordinator
1 month ago
Montreal, Quebec, Canada Randstad Canada Full timeJob Title: Logistics Coordinator (OTR)Industry: Third-Party-Logistics (Transportation)Location: REMOTE We are seeking a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will be responsible for booking loads, negotiating rates, and communicating with carriers to build positive relationships.Key Responsibilities:- Organize...
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Logistics Coordinator
3 weeks ago
Montreal, Quebec, Canada Randstad Full timeAbout the Job:As a Freight Forwarding Analyst at Randstad, you will be working with various companies throughout the Montreal region. Your primary tasks will include coordinating logistics and transportation services for clients in the Transportation and Warehousing sector.Responsibilities:Provide logistical support to clients in the Transportation and...
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Logistics Coordinator
2 weeks ago
Montreal, Quebec, Canada GTI Group Full timeJob Overview:The GTI Group is seeking a skilled Logistics Coordinator to play a crucial role in coordinating and optimizing the movement of goods within the city.Key Responsibilities:Dispatching: Plan and dispatch local deliveries and pickups, considering factors such as route optimization, driver availability, and customer requirements.Communication:...
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Montreal, Quebec, Canada Kuehne+Nagel Full timeIndustrial Account ManagerMontreal, Quebec | Competitive Salary: $70,000 - $90,000 per annum | Full-timeAre you a logistics expert looking to launch your career with a leading global company? We are seeking an experienced Industrial Account Manager to join our Project Logistics team in Montreal.About the RoleYou will oversee day-to-day operations for...
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Logistics Coordinator
4 weeks ago
Montreal, Quebec, Canada Air Liquide Full timeAir Liquide is a world leader in gases, technologies and services for all industries and health. We are committed to building a diverse and inclusive workplace that fosters innovation and creativity.As a Logistics Coordinator, you will play a key role in ensuring the accuracy of the distribution plan using logistics KPIs. Your responsibilities will include...
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Logistics Coordinator
2 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timePricing and Supply Chain Coordinator Role SummaryThis is a permanent, full-time position that offers a great opportunity to contribute to pricing management, supply chain optimization, and continuous improvement of logistics processes. Key ResponsibilitiesServe as the single point of contact for network bids, sales, existing customers, as well as for tenders...
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Logistics Coordinator
3 weeks ago
Montreal, Quebec, Canada Fresh Prep Full timeAbout the RoleWe're seeking a driven and organized Logistics Coordinator to join our team at Fresh Prep. As a Logistics Coordinator, you'll play a key role in ensuring smooth and efficient delivery functions, working closely with drivers, customers, and our dispatch team.
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Logistics Coordinator
1 month ago
Montreal, Quebec, Canada CB Canada Full timeJob SummaryUPS Supply Chain Solutions is seeking a skilled Logistics Coordinator to perform daily customer service functions and coordinate shipments. This role involves strong customer service responsibilities, including monitoring and coordination of shipments, communication with overseas offices, and documentation and insurance management.Key...
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Trade Logistics Coordinator
2 weeks ago
Montreal, Quebec, Canada Randstad Canada Full timeJob Title: Trade Logistics CoordinatorWe are seeking a skilled Trade Logistics Coordinator to join our team at Randstad Canada. As a Trade Logistics Coordinator, you will be responsible for handling ocean booking requests, processing customer data, and providing exceptional customer service.Key Responsibilities:Process customer requests and data via email or...
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Logistics Coordinator
4 weeks ago
Montreal, Quebec, Canada Courchesne Larose Ltd. Full timeWe are seeking a skilled Logistics Coordinator to join our team at Courchesne Larose Ltd. This role will involve interacting with road professionals and outside carriers, providing quality customer service and helping them solve various problems that arise on the road, in both French and English.The ideal candidate will have excellent communication skills,...
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City Logistics Coordinator
2 weeks ago
Montreal, Quebec, Canada GTI Group Full timeThe GTI Group, a leading transportation and logistics company in Montreal, Quebec, is seeking a highly skilled City Logistics Coordinator to join our dynamic team. With a strong focus on efficiency and customer satisfaction, this role plays a vital part in coordinating the movement of goods within the city.As a City Logistics Coordinator, you will work...