Strategic Account Manager

24 hours ago


Kingston, Ontario, Canada Dexterra Full time

Overview

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Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT) with a far-reaching presence across the entire continent North America. We have hundreds of full-time and part-time opportunities at any given time.

Salary

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The estimated annual salary for this position is $120,000-$180,000, depending on experience and qualifications.

Job Description

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We are seeking an experienced Account Director to join our team. As an Account Director, you will provide full oversight of services and leadership of our team of staff. You will be client-facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company.

Your work will include:

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  • Ensuring client retention through thoughtful action and attitude, utilizing the Tenacity Client for Life methodology;
  • Fostering and maintaining effective working relationships with clients;
  • Aligning key Dexterra contacts with like positions or titles within the client organization and creating a relationship matrix (Web of Influence);
  • Communicating performance expectations, monitoring and rewarding performance to ensure plans, goals, and budgets are met;
  • Acting as a talent scout to identify, recruit, and vet proposed Dexterra People;
  • Evaluating succession plans and supporting career growth through personal development plans;
  • Utilizing strategic selling mindset and Miller Heiman sales methodology and process.

Required Skills and Qualifications

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To be successful in this role, you must have:

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  • A minimum of 5 years of operational experience in Integrated Facilities Management;
  • A Federal Government Security Clearance;
  • Awareness of technical elements needed to deliver services support;
  • The ability to attract, develop, and retain employees, providing a safe and supportive work environment;
  • A clear criminal record check is required for this role.

Benefits

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We offer a range of benefits, including:

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  • Competitive salary;
  • Career advancement opportunities;
  • Opportunities to work in a dynamic and growing industry;
  • A supportive and inclusive work environment;
  • A comprehensive benefits package, including medical, dental, and vision insurance;
  • A retirement savings plan;
  • Tuition reimbursement and professional development opportunities.


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