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Operations Coordinator

2 months ago

Langley, Canada AN INDIAN AFFAIR Full time
Job Title: Operations Coordinator

An exciting opportunity has arisen for an experienced Operations Coordinator to join our team at AN INDIAN AFFAIR

About the Role:

We are seeking a highly skilled and organized individual to oversee day-to-day office operations, ensuring seamless workflow and exceptional customer service. This is a fantastic chance to work in a fast-paced environment and take on new challenges.

Key Responsibilities:
  • Supervise and coordinate the work of other employees, providing guidance and support as needed.
  • Develop and implement policies and procedures to maintain a productive and efficient workplace.
  • Train and mentor staff members to ensure they have the necessary skills to perform their duties effectively.
  • Determine and establish office routines and procedures to optimize productivity.
  • Handle incoming phone calls and relay messages to colleagues or clients as required.
  • Compile data, statistics, and other information to inform business decisions.
  • Respond promptly and professionally to employee inquiries and concerns.
  • Manage office supplies and maintain inventory levels to avoid stockouts.
  • Provide exceptional customer service, addressing client needs and resolving issues efficiently.
  • Conduct regular performance reviews to assess employee progress and provide constructive feedback.
Work Conditions:
  • This role requires working in a fast-paced environment with tight deadlines.
  • The ability to multitask and prioritize tasks effectively is essential.
  • Excellent time management and organizational skills are necessary to meet deadlines and achieve goals.
Personal Suitability:
  • Able to work independently with minimal supervision.
  • Highly organized and able to prioritize tasks effectively.
  • Strong communication and interpersonal skills, with the ability to build rapport with colleagues and clients.
  • Ability to remain calm under pressure and adapt to changing circumstances.
  • Proven problem-solving skills, with the ability to think critically and make informed decisions.
  • Flexibility and willingness to take on additional responsibilities as needed.
Benefits:
  • A competitive salary of $45,000 per year, reflecting the importance of this role in maintaining a smooth and efficient office operation.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, where your contributions are valued and recognized.
  • The chance to work with a talented and diverse team, contributing to the success of AN INDIAN AFFAIR.
Requirements:
  • Degree in Business Administration, Management, or a related field (or equivalent experience).
  • Minimum 2 years of experience in an administrative or operational role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
  • Ability to work independently and as part of a team, with a high level of integrity and professionalism.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.