IT Support Specialist
1 week ago
We are seeking a highly skilled IT Support Specialist to join our team at Future-Tech Canada.
About the RoleThis is a permanent, full-time position that offers a competitive salary of $60,000 - $80,000 per year, depending on experience.
The successful candidate will work 30-35 hours per week and will be responsible for providing technical support to users in response to identified difficulties.
Key Responsibilities- Technical Support: Provide advice and training to users in response to identified difficulties, collect, organize and maintain a problems and solutions log for use by other technical support analysts.
- Equipment Setup: Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Customer Service: Provide customer service and manage incidents.
- Bachelor's degree in Computer Science or related field; Will train.
- Excellent problem-solving skills and ability to multitask.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
The ideal candidate will have a fast-paced environment with repetitive tasks and heavy loads. Attention to detail and time management skills are essential for success in this role.
What We Offer- Competitive salary: $60,000 - $80,000 per year.
- 30-35 hours of work per week.
- A dynamic and supportive work environment.
FUTURE-TECH CANADA values diversity and is an equal opportunity employer. If you are a motivated and detail-oriented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.
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