IT Support Specialist

1 week ago


St John's, Newfoundland and Labrador, Canada FUTURE-TECH CANADA Full time

We are seeking a highly skilled IT Support Specialist to join our team at Future-Tech Canada.

About the Role

This is a permanent, full-time position that offers a competitive salary of $60,000 - $80,000 per year, depending on experience.

The successful candidate will work 30-35 hours per week and will be responsible for providing technical support to users in response to identified difficulties.

Key Responsibilities
  • Technical Support: Provide advice and training to users in response to identified difficulties, collect, organize and maintain a problems and solutions log for use by other technical support analysts.
  • Equipment Setup: Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Customer Service: Provide customer service and manage incidents.
Requirements
  • Bachelor's degree in Computer Science or related field; Will train.
  • Excellent problem-solving skills and ability to multitask.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.
Work Environment

The ideal candidate will have a fast-paced environment with repetitive tasks and heavy loads. Attention to detail and time management skills are essential for success in this role.

What We Offer
  • Competitive salary: $60,000 - $80,000 per year.
  • 30-35 hours of work per week.
  • A dynamic and supportive work environment.

FUTURE-TECH CANADA values diversity and is an equal opportunity employer. If you are a motivated and detail-oriented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.



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