Restaurant Management Team Lead

4 days ago


Chilliwack, Canada Tim Hortons Full time

At Tim Hortons, we are seeking a highly motivated and experienced Restaurant Management Team Lead to join our team. As a key member of our leadership team, you will play a crucial role in driving sales growth, improving customer satisfaction, and maintaining high operational standards.

About the Role

The successful candidate will have at least 2 years of experience in a management or supervisory role in the food service industry. You will be responsible for leading a team of up to 10 staff members, ensuring that they are equipped with the necessary skills and knowledge to provide excellent customer service and meet quality control standards.

Key Responsibilities:

  • Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of restaurant operations.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Maintain high operational standards, ensuring that all health and safety protocols are followed and that the restaurant is well-maintained.
  • Manage inventory levels, ordering supplies, and controlling labor costs.
  • Recruit, train, and develop staff members to achieve their full potential.
  • Foster a positive and inclusive work environment, promoting diversity, equity, and inclusion.
What We Offer

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. In addition, you will receive a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous bonus structure.

As a member of our team, you will also have access to ongoing training and development opportunities, helping you to grow your skills and advance your career.

Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate.
  • At least 2 years of experience in a management or supervisory role in the food service industry.
  • A strong understanding of restaurant operations, including inventory management, labor cost control, and quality control.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • A passion for delivering exceptional customer service and ensuring a positive guest experience.

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


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