Customer Service Representative
5 days ago
About the Role
The Customer Service Clerk will report to the Commercial Manager. This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. They will keep records of customer interactions, process customer accounts and file documents, and follow communication procedures, guidelines and policies.
Duties and Responsibilities
- Receiving and processing orders in the system.
- Handling inventory and managing stock levels.
- Invoicing orders shipped and managing customer accounts.
- Handling customer contracts and agreements.
- Investigating and resolving customer complaints and issues.
- Providing quotes for shipments and managing customer expectations.
- Greeting visitors and directing them to the appropriate supervisors.
- Answering incoming calls and responding to customer inquiries.
- Entering and scanning invoices into the system.
- Distributing mail and packages to staff and managing office supplies.
- Matching invoices to sales orders and managing inventory levels.
- Managing shipments and receipts on an Excel spreadsheet.
- Maintaining customer filing systems and updating records.
- Performing other miscellaneous administrative tasks as required.
Requirements
- Familiarity with Microsoft Office (Excel, Outlook, Word).
- Ability to multi-task, prioritize, and manage time effectively.
- Strong telephone contact management and active listening skills.
- Excellent written, verbal, and presentation skills in English and French.
Education and Experience
- High school diploma or equivalent.
- Proven experience in customer support or as a customer service representative.
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada spinelli Full timeCustomer Service Representative **Key Responsibilities:** * Confirm service appointments with customers * Follow up on recent purchases and offer promotional products and services * Work schedule: Monday to Friday **Requirements:** * High school diploma and excellent interpersonal skills * Fluently bilingual, English and French (oral and written) *...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada spinelli Full timeCustomer Service Representative **Key Responsibilities:** * Confirm service appointments with customers * Follow up on recent purchases and offer promotional products and services * Work schedule: Monday to Friday **Requirements:** * High school diploma and excellent interpersonal skills * Fluently bilingual, English and French (oral and written) *...
-
Customer Service Representative
4 days ago
Montreal, Quebec, Canada Transcat Full timeCustomer Support Representative Join our team at [Company Name], a leading provider of exceptional customer experiences. As a Customer Support Representative, you will play a vital role in ensuring our clients receive the highest level of service and satisfaction. Key Responsibilities: Develop and maintain strong relationships with current and...
-
Customer Service Representative
1 week ago
Montreal, Quebec, Canada IGA Full timeCustomer Service RepresentativeFull-TimeNumber of hours per week: between 40 and 40Shift: DayAvailability: WeekdaysJob DescriptionKey Responsibilities:Ensure the application of various controls for receiving products (items, weight, quality, etc.)Ensure that security standards are respected in order to prevent theft of merchandiseClean and maintain the work...
-
Customer Service Representative
1 week ago
Montreal, Quebec, Canada IGA Full timeCustomer Service RepresentativeFull-TimeNumber of hours per week: between 40 and 40Shift: DayAvailability: WeekdaysJob DescriptionKey Responsibilities:Ensure the application of various controls for receiving products (items, weight, quality, etc.)Ensure that security standards are respected in order to prevent theft of merchandiseClean and maintain the work...
-
Customer Service Representative
4 days ago
Montreal, Quebec, Canada Axelon Canada Full timeJob DescriptionJob Title: Senior Customer Service RepresentativeJob Type: Full-timeDuration: 3 monthsAbout the Role:We are seeking a seasoned support staff in Customer Service who works independently under moderate supervision for routine situations. As a Senior Customer Service Representative, you will be responsible for conducting research to respond to...
-
Customer Service Representative
5 days ago
Montreal, Quebec, Canada Axelon Canada Full timeJob DescriptionJob Title: Senior Customer Service RepresentativeJob Type: Full-timeDuration: 3 monthsAbout the Role:We are seeking a seasoned support staff in Customer Service who works independently under moderate supervision for routine situations. As a Senior Customer Service Representative, you will be responsible for conducting research to respond to...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Grainger Full time{"title": "Customer Service Representative", "description": "Unlock Your Potential with GraingerWe're seeking a skilled Customer Service Representative to join our team at Grainger. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, resolving their queries, and providing solutions to their...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Kuehne Nagel Full timeCustomer Service Representative role involves maintaining excellent service levels for internal and external customers through accurate data entry, process improvement, and prompt issue resolution. Your Key Responsibilities Respond to incoming calls and customer inquiries with knowledge and courtesy. Communicate with carriers and customer...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Incora Full timeAbout IncoraIncora is a leading global provider of innovative supply chain solutions, dedicated to reducing complexity and increasing reliability for our customers. Our mission is to enable mission-critical solutions that improve our world.Job SummaryWe are seeking an exceptional customer service professional to join our team as an Onsite Representative. As...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Incora Full timeAbout IncoraIncora is a leading global provider of innovative supply chain solutions, dedicated to reducing complexity and increasing reliability for our customers. Our mission is to enable mission-critical solutions that improve our world.Job SummaryWe are seeking an exceptional customer service professional to join our team as an Onsite Representative. As...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be responsible for providing top-notch service to our customers, processing purchases, returns, and...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be responsible for providing top-notch service to our customers, processing purchases, returns, and...
-
Customer Service Representative
6 days ago
Montreal, Quebec, Canada Sekure Merchants Full timeAbout Sekure MerchantsSekure Merchants is a dynamic and growing company that specializes in providing exceptional customer service and sales support to businesses across the country.Job SummaryWe are seeking a highly motivated and energetic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for...
-
Customer Service Representative
5 days ago
Montreal, Quebec, Canada Sekure Merchants Full timeAbout Sekure MerchantsSekure Merchants is a dynamic and growing company that specializes in providing exceptional customer service and sales support to businesses across the country.Job SummaryWe are seeking a highly motivated and energetic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for...
-
Customer Service Representative
4 days ago
Montreal, Quebec, Canada BMO Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesIdentify...
-
Customer Service Representative
4 days ago
Montreal, Quebec, Canada BMO Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesIdentify...
-
Customer Service Representative
1 week ago
Montreal, Quebec, Canada Intact Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Intact. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.About the RoleWe are looking for a talented individual who...
-
Customer Service Representative
1 week ago
Montreal, Quebec, Canada Intact Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Intact. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.About the RoleWe are looking for a talented individual who...
-
Customer Service Representative
1 week ago
Montreal, Quebec, Canada Intact Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Intact. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.About the RoleWe are looking for a talented individual who...