Butcher Shop Manager

3 days ago

Toronto, Ontario, Canada Rowe Farms Full time

**About Olliffe Butchers**

Olliffe Butchers is a renowned retail butcher shop with over 45 years of experience, serving discerning customers and top chefs with premium meats. Our commitment to excellence is reflected in our traditional craft butchery combined with modern innovation, ensuring every product meets the highest quality standards.

The Head Butcher at Olliffe Butchers will lead a team dedicated to delivering exceptional quality, innovation, and customer experience. This hands-on leadership role focuses on expert butchery, managing product displays that set the standard for Toronto, and fostering a team environment that prioritizes skill, service, and efficiency.

Key Responsibilities:

  • Butchery & Product Excellence: Lead all aspects of butchery operations, including breaking, cutting, trimming, and preparing premium beef, pork, lamb, poultry, and specialty cuts.
  • Uphold the highest standards of quality and precision in every cut, ensuring consistent excellence.
  • Develop and execute innovative products, value-added offerings, and seasonal specials to drive sales and customer excitement.
  • Ensure visually stunning, expertly merchandised displays that reflect Olliffe's reputation as Toronto's finest butcher shop.
  • Leadership & Team Development: Train, mentor, and oversee butchers and support staff, fostering a culture of skill development, efficiency, and teamwork.
  • Provide guidance and support to ensure exceptional customer service is delivered at all times.
  • Schedule and manage staffing to maintain productivity during peak periods while ensuring team work-life balance.
  • Customer Experience: Engage directly with customers to provide product recommendations, cooking advice, and exceptional service that builds loyalty.
  • Ensure all team members embody Olliffe's commitment to a superior customer experience.
  • Act as an ambassador for the Olliffe brand, reflecting knowledge, expertise, and passion for premium meats.
  • Inventory, Ordering & Operations: Manage inventory control, product rotation, and minimize waste while maximizing product freshness.
  • Coordinate with suppliers and farmers to ensure a consistent supply of the highest quality products.
  • Oversee receiving, storage, and handling to maintain food safety and health standards.
  • Safely operate and maintain all butchery equipment, ensuring compliance with food handling and safety laws.

Qualifications:

  • Minimum 3 years of butchery experience in a high-end retail or culinary environment.
  • Proven expertise in breaking and preparing premium cuts of beef, pork, lamb, and poultry.
  • Demonstrated ability to create innovative products and visually impressive displays.
  • Strong leadership experience, with the ability to motivate and train a team.
  • Exceptional customer service skills with the ability to build lasting relationships.
  • In-depth knowledge of food safety, health, and sanitation standards.
  • Ability to lift up to 50 lbs and work in a cold environment.
  • Valid Food Handler's Certificate and First Aid Certification are assets.
  • Passion for food, craftsmanship, and the highest levels of quality.

Compensation and Benefits:

  • Estimated annual salary: $60,000 - $80,000 based on experience.
  • Full-time schedule with at least two consecutive days off weekly.
  • Group benefit coverage for full-time employees after probation.
  • Generous employee discount on Olliffe products.
  • Opportunities for growth and leadership within the Harvest to Gather group.

Why Work at Olliffe Butchers?

Olliffe Butchers offers a unique opportunity to be part of a team that takes pride in delivering exceptional quality and customer experience. We celebrate craftsmanship, innovation, and a commitment to excellence, supporting farmers who share our values and providing products that are second to none.

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