Collision Center Leader

1 month ago


Mississauga, Ontario, Canada Assured Automotive Full time

Overview

At Assured Automotive, we are seeking a highly skilled and experienced Collision Center Leader to join our team. This key role is responsible for leading the day-to-day operations of the collision center, ensuring exceptional customer experiences, and maintaining the highest quality standards of professionalism.

Key Responsibilities

  • Develop and implement strategies to ensure consistent execution of our WOW plan.
  • Prepare and manage the annual and monthly operating budget of the collision center.
  • Forecast, target, and track monthly sales, profit, and expense objectives.
  • Deliver formal annual performance reviews and informal monthly performance reviews.
  • Monitor and maintain all accounts payable and receivable relating to the collision center.
  • Maintain a clean and organized repair facility at all times.
  • Monitor all maintenance required for all shop equipment, including the paint booth.
  • Provide training for all staff as necessary.
  • Ensure all staff wear proper safety gear and adhere to dress code.
  • Open and close the facility daily as per established procedures.
  • Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
  • Manage all estimates to ensure labor mix is within established standards.
  • Lead and manage all repair facility personnel.
  • Facilitate monthly health and safety and staff meetings.
  • Attend monthly managers meetings.
  • Attend training, information sessions, and workshops recommended by the Senior Leadership Team.
  • Store CSI performance review and follow up within 24 hours.

Requirements

  • Post-secondary education or equivalent.
  • Proven leadership experience in a collision repair environment or similar role.
  • Ability to consistently demonstrate a successful client experience.
  • Excellent communication and coaching skills.


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