Bilingual Collections Representative

1 week ago


St John's, Newfoundland and Labrador, Canada Randstad Canada Full time
Job Summary

We are seeking a highly skilled Bilingual Collections Agent to join our team at a top 5 bank in Saint John, NB. As a Bilingual Collections Agent, you will be responsible for answering internal inbound calls regarding billing and payment inquiries from the Sales and Service Team. You will also process all payments, refunds, and collections for Insurance, including creating and validating delinquency letters, preparing registered letters, and making outbound calls to customers to reschedule payments.

Key Responsibilities
- Answer internal inbound calls regarding billing and payment inquiries
- Process all payments, refunds, and collections for Insurance
- Create and validate delinquency letters
- Prepare registered letters and make outbound calls to customers

Requirements
- Bilingual in French (reading, writing, and verbal)
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- 1+ years of relevant experience

What We Offer
- Competitive pay rate of $22.00 per hour
- Hybrid role with 2 days of onsite work per week
- Potential for conversion to full-time opportunity
- Long-term project with a top 5 bank

How to Apply
Interested candidates should apply online today. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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