Fresh Food Experience Manager

2 weeks ago

Toronto, Ontario, Canada Farm Boy Inc. Full time

At Farm Boy Inc., we are committed to delivering exceptional customer service and creating a fun, fresh experience for all. We are seeking a highly motivated and organized Fresh Food Experience Manager to join our team.

About the Role:

We are looking for a results-driven professional with excellent organizational, interpersonal, and analytical skills to lead our team in providing superior customer service and supporting the training, coaching, and recognition of team members. As a Fresh Food Experience Manager, you will be responsible for effectively communicating and supporting the team, managing office operations, and maintaining a high level of confidentiality and trust.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Team Development: Assist in the development of the team by supporting training, coaching, and recognition while maintaining confidentiality and trust.
  • Communication: Effectively communicate and support the team through huddles, product knowledge, corporate policies, and procedures.
  • Office Management: Manage office operations, including inventory management, ordering, invoicing, scheduling, and payroll.

Requirements:

  • Education: Typically requires completion of a post-secondary program with an emphasis in business or a related field.
  • Experience: Minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
  • Skills: Excellent organizational, interpersonal, and analytical skills; clear and effective communication style; good judgment and decision-making abilities.

What We Offer:

  • Estimated Salary: $65,000 - $80,000 per annum based on location and experience.
  • Benefits: Competitive benefits package, including health and dental insurance, retirement savings plan, and paid time off.
  • Culture: Collaborative and dynamic work environment with opportunities for growth and development.

Work Environment:

The successful candidate will be required to stand and walk for long periods, lift, carry, or handle heavy objects, and adapt to temperature changes in a fast-paced retail environment. Fluency in English is essential, and proficiency in French is considered an asset.

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