Hospitality Service Manager
3 weeks ago
Estimated salary: $45,000 - $55,000 per year.
Job Overview:We are seeking an experienced Beverage Service Manager to join our team at Coco Fresh Tea and Juice. This is a full-time position responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and driving sales growth.
Responsibilities:- Balancing cash and managing financial reports to ensure accurate accounting and control over inventory and supplies.
- Conducting regular performance reviews with staff members to identify areas for improvement and provide constructive feedback.
- Organizing and maintaining inventory levels to minimize waste and optimize stock levels.
- E nsuring compliance with health and safety regulations and implementing measures to prevent accidents.
- Negotiating arrangements with suppliers for food and other essential supplies.
- Participating in marketing initiatives and implementing strategies to increase brand visibility and attract new customers.
- Addressing customer complaints and concerns in a professional and timely manner.
- Providing exceptional customer service to drive loyalty and repeat business.
- Planning, organizing, directing, controlling, and evaluating daily operations to maximize efficiency and productivity.
- Education: College/CEGEP degree or equivalent experience.
- Experience: 1-2 years in a similar role or equivalent experience.
- Staff supervision skills, including leadership and delegation.
- Excellent communication and interpersonal skills.
- Able to work under pressure, manage multiple tasks, and meet deadlines.
- Physical stamina to stand for extended periods and perform repetitive tasks.
- MS Office and Excel proficiency.
- Familiarity with electronic cash registers and point-of-sale systems.
- Security clearance, such as a criminal record check.
This role requires working in a fast-paced environment, often under pressure to meet deadlines. You must be able to multitask, prioritize tasks, and maintain attention to detail in a dynamic setting.
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