Service Desk Support Specialist
2 months ago
At Tolko Industries Ltd., we're seeking a skilled Service Desk Technician to join our team. As a key member of our IT department, you'll play a vital role in providing top-notch support to our employees.
Key Responsibilities:- Manage and resolve service requests in a timely and efficient manner
- Provide Tier 1 support for Tolko standard applications and End User Computing standards
- Collaborate with the Lead, Service Desk, to ensure seamless service delivery
- Escalate incidents when necessary to maintain Service Level Agreements
- College diploma or university degree in Computer Science or equivalent work experience in a customer service-focused IT role
- Experience with service desk ticketing systems and desktop/server operating systems
- Exceptional troubleshooting, communication, and interpersonal skills
- Knowledge of basic computer hardware and Microsoft Office 365 applications
- Familiarity with ITIL principles is an asset
- A safe and inclusive work environment
- Competitive pay and comprehensive benefits
- Opportunities for growth and development
- A dynamic and innovative culture
We're committed to investing in our people and providing a positive work environment. If you're passionate about technology and enjoy working in a team, we'd love to hear from you.
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Service Desk Support Specialist
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Meadow Lake, Canada Tolko Industries Ltd. Full timeService Desk Technician Job DescriptionAt Tolko Industries Ltd., we are seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing exceptional technical support to our employees and ensuring that our IT systems are running smoothly.Key Responsibilities:Provide Tier 1 support for...
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Service Desk Support Specialist
1 month ago
Meadow Lake, Canada Tolko Industries Ltd. Full timeService Desk Technician Job DescriptionAt Tolko Industries Ltd., we are seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing exceptional technical support to our employees and ensuring that our IT systems are running smoothly.Key Responsibilities:Provide Tier 1 support for...
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Service Desk Support Specialist
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Meadow Lake, Canada Tolko Industries Ltd. Full timeService Desk TechnicianAt Tolko Industries Ltd., we're seeking a highly skilled Service Desk Technician to join our team. As a key member of our IT department, you'll be responsible for providing exceptional support to our employees and ensuring the smooth operation of our technology infrastructure.Key Responsibilities:Manage and resolve service requests in...
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Service Desk Support Specialist
2 months ago
Meadow Lake, Canada Tolko Industries Ltd. Full timeService Desk TechnicianAt Tolko Industries Ltd., we're seeking a highly skilled Service Desk Technician to join our team. As a key member of our IT department, you'll be responsible for providing exceptional support to our employees and ensuring the smooth operation of our technology infrastructure.Key Responsibilities:Manage and resolve service requests in...
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Service Desk Support Specialist
4 weeks ago
Meadow Lake, Canada Tolko Industries Ltd. Full timeService Desk Technician Job DescriptionWe are seeking a highly skilled Service Desk Technician to join our team at Tolko Industries Ltd. in Meadow Lake, Saskatchewan.Job Summary:The Service Desk Technician is primarily responsible for managing service requests for the business and manufacturing facilities. This role provides Tier 1 support for Tolko standard...
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Meadow Lake, Canada Tolko Industries Ltd. Full timeAbout Tolko Industries Ltd.Tolko Industries Ltd. is a leading manufacturer of forest products with state-of-the-art facilities across western Canada, serving customers worldwide. With over 65 years of experience, our family-owned business is renowned for reliability, flexibility, efficiency, and quality offerings.The Role: IT Support SpecialistWe are seeking...
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Meadow Lake, Canada Tolko Industries Ltd. Full timeJob Summary:Tolko Industries Ltd. is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing exceptional technical support to our employees, ensuring that their technology needs are met in a timely and efficient manner.Key Responsibilities:Provide Tier 1 support for Tolko standard...
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