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Restaurant Operations Assistant

2 months ago

Burlington, Ontario, Canada Mary Brown's Chicken Full time
Job Title: Assistant Manager Restaurant Operations

We are seeking an experienced Assistant Manager to join our team at Mary Brown's Chicken. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor staff performance and provide coaching and feedback to improve performance
  • Plan and organize daily operations, including setting work schedules and ensuring adequate staffing
  • Supervise staff and provide guidance on customer service and food quality
  • Train staff on new procedures and policies
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Organize and maintain inventory, including ordering supplies and managing stock levels
  • Ensure health and safety regulations are followed, including maintaining a clean and safe work environment
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Leading individuals and addressing customer complaints or concerns
  • Provide customer service and ensure that food and service meet quality control standards
Requirements:
  • 1-2 years of experience in a restaurant or food service environment
  • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Physical ability to stand for extended periods and lift up to 25 pounds
Work Environment:

Our restaurant is a fast-paced environment with a focus on providing exceptional customer service. As an Assistant Manager, you will be expected to work in a team environment and be able to multitask and prioritize tasks effectively.

What We Offer:
  • Parking available

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.