Restaurant Operations Assistant

4 weeks ago


Burlington, Ontario, Canada Mary Brown's Chicken Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Operations Assistant to join our team at Mary Brown's Chicken. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Supervise and Train Staff: Lead and instruct a team of kitchen and food service helpers, food service counter attendants and food preparers, and food and beverage servers to ensure they are meeting our high standards of quality and customer service.
  • Manage Inventory and Operations: Organize and maintain inventory, balance cash and complete balance sheets, cash reports and related forms, and negotiate arrangements with suppliers for food and other supplies.
  • Ensure Quality and Safety: Ensure that food and service meet quality control standards, and that health and safety regulations are followed.
  • Provide Excellent Customer Service: Address customers' complaints or concerns, and provide exceptional customer service to ensure a positive dining experience.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Setting: Willing to relocate, restaurant, food service establishment, fast food outlet or concession.


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