Senior IT Infrastructure Specialist
3 weeks ago
Job Title: Infrastructure Analyst
About the Role:
We are seeking an experienced Infrastructure Analyst to join our team at Intellex Systems. As an Infrastructure Analyst, you will be responsible for supporting and monitoring all IT infrastructure, including servers, storage, virtualization, cloud-based services, and remote systems hosting.
Key Responsibilities:
- Implement, monitor, and maintain on- and off-premise data center infrastructure, including servers, storage, virtualization, cloud-based services, remote systems hosting, infrastructure process automation, data backup and archival systems, and systems management software.
- Provide technical support and maximize operational efficiency for data center infrastructure.
- Provide resolution support for all escalated data center infrastructure-related operational issues and service requests.
- Participate in data center infrastructure projects.
- Monitor and maintain data center infrastructure performance and capacity.
- Coordinate Change Management for the infrastructure and supporting applications.
- Provide expertise and assistance to BTS staff concerning data center infrastructure requirements.
Requirements:
- A diploma in Computer Science or related discipline from a recognized institute of technology, specializing in data center infrastructure, or a Bachelors or Master's Degree in Computer Science or related discipline.
- 4+ years previous experience in an information systems environment involving the data center infrastructure design and analysis, troubleshooting, and complex project implementation at a senior level in a large enterprise.
- Extensive and proven experience managing stakeholders utilizing strong interpersonal and communication skills, both verbally and in writing.
- Experience gathering and analyzing functional and technical requirements and information from key technical and business areas.
- Experience writing and documenting operational processes and best practices.
- ITIL Certification is a preference.
What We Offer:
As an Infrastructure Analyst at Intellex Systems, you will have the opportunity to work with a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
If you are a motivated and experienced Infrastructure Analyst looking for a new challenge, please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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