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IT Infrastructure Operations Specialist
2 months ago
At Intellex Systems, we require an experienced IT Infrastructure Operations Specialist to support and monitor our IT infrastructure.
Role OverviewThis role will be a Hybrid work persona and is expected to work onsite at our head office in New Westminster, BC at least 20% of the week. However, we are also open to Remote candidates as long as the individual can come into the office in New Westminster, BC when needed.
Responsibilities- Perform implementation, monitoring and maintenance of on- and off-premise data center infrastructure, including servers, storage, virtualization, cloud-based services, remote systems hosting, infrastructure process automation, data backup and archival systems and processes, systems management software, and related products.
- Provide technical support and maximize operational efficiency for data center infrastructure.
- Provide resolution support for all escalated data center infrastructure related operational issues and service requests.
- Participate in data center infrastructure projects.
- Monitor and maintain data center infrastructure performance and capacity.
- Coordinate Change Management for the infrastructure and supporting applications.
- Provide expertise and assistance to BTS staff concerning data center infrastructure requirements.
- A diploma in Computer Science or related discipline from a recognized institute of technology, specializing in data center infrastructure or a Bachelors or Master's Degree in Computer Science or related discipline.
- 4+ years previous experience in an information systems environment involving the data center infrastructure design and analysis, troubleshooting and complex project implementation at a senior level in a large enterprise.
- Extensive and proven experience managing stakeholders utilizing strong interpersonal and communication skills, both verbally and in writing.
- Experience gathering and analyzing functional and technical requirements and information from key technical and business areas.
- Experience writing and documenting operational processes and best practices.
- ITIL Certification is a preference.
The estimated salary for this position is $120,000 per annum, based on industry standards and location.
About UsWe are Intellex Systems, a leading provider of innovative solutions for the digital age. We value our employees' expertise and provide a collaborative and dynamic work environment.
