Infrastructure Specialist

4 weeks ago


Vancouver, British Columbia, Canada Intellex Systems Full time

Infrastructure Specialist

At Intellex Systems, we are seeking an experienced Infrastructure Specialist to support and monitor our IT infrastructure. The ideal candidate will have a solid understanding of IT infrastructure & operations, preferably with experience in Windows servers, VMWare, Exchange, and Office 365, as well as Azure technologies.

This role will be a Hybrid work persona, requiring the individual to work onsite at our head office in New Westminster, BC at least 20% of the week. However, we are also open to Remote candidates who can come into the office in New Westminster, BC when needed.

Key Responsibilities

  • Perform implementation, monitoring, and maintenance of on- and off-premise data center infrastructure, including servers, storage, virtualization, cloud-based services, remote systems hosting, infrastructure process automation, data backup and archival systems, and systems management software.
  • Provide technical support and maximize operational efficiency for data center infrastructure.
  • Provide resolution support for all escalated data center infrastructure-related operational issues and service requests.
  • Participate in data center infrastructure projects.
  • Monitor and maintain data center infrastructure performance and capacity.
  • Coordinate Change Management for the infrastructure and supporting applications.
  • Provide expertise and assistance to BTS staff concerning data center infrastructure requirements.

Mandatory Requirements

  • A diploma in Computer Science or related discipline from a recognized institute of technology, specializing in data center infrastructure or a Bachelors or Master's Degree in Computer Science or related discipline.
  • 4+ years previous experience in an information systems environment involving the data center infrastructure design and analysis, troubleshooting, and complex project implementation at a senior level in a large enterprise.
  • Extensive and proven experience managing stakeholders utilizing strong interpersonal and communication skills, both verbally and in writing.
  • Experience gathering and analyzing functional and technical requirements and information from key technical and business areas.
  • Experience writing and documenting operational processes and best practices.
  • ITIL Certification is a preference.


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