Digital Product Strategy Manager

4 weeks ago

Toronto, Ontario, Canada BMO Full time

Job Title: Digital Product Strategy Manager

Job Summary:

We are seeking a highly skilled Digital Product Strategy Manager to join our team at BMO. As a key member of our digital product team, you will be responsible for developing and managing a multi-year vision, strategy, and roadmap for a designated portfolio. You will work closely with cross-functional teams to lead digital initiatives from conception to launch, ensuring alignment with business goals and customer needs.

Key Responsibilities:

  • Develop and manage a multi-year vision, strategy, and roadmap for a designated portfolio by prioritizing customer feedback and data-driven insights.
  • Lead digital initiatives from conception to launch, ensuring alignment with business goals and customer needs.
  • Work closely with cross-functional teams to identify emerging issues and trends, and inform decision-making.
  • Make recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
  • Deliver key initiatives in alignment with the roadmap, defining clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy.

Requirements:

  • Typically, between 5-7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Passion for discovering emerging technologies and innovative approaches to solve complex and non-routine problems, including exploring AI applications.
  • Expertise in designing digital experiences for B2B customers (SMB / Mid-market / Corporate Customers) - especially in at least one of the following areas: onboarding, servicing (live / virtual agents), payment issuance and acceptance, account management etc.
  • A high level of curiosity, comfort with ambiguity and willingness to challenge the status quo.
  • Go-getter spirit, strong sense of ownership and eager to get things done.
  • Ability to translate strategy, market trends, and customer needs into requirements and integrated, deployable feature sets.
  • Knowledge of digital technology user interfaces, UX design practices, usability testing and digital analytics.
  • Experience leading Agile teams and/or working in cross-functional teams.
  • Verbal & written communication and presentation skills; ability to tell the art of the possible – In-depth / Expert.
  • Collaboration & team skills; negotiating with tech and partner product teams to get things done – In-depth / Expert.
  • Analytical and problem-solving skills; creativity and ability to think outside the box – In-depth / Expert.
  • Data driven decision making; decisiveness over analysis paralysis – In-depth / Expert.

What We Offer:

BMO offers a competitive salary range of $74,800.00 - $138,600.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We are committed to an inclusive, equitable and accessible workplace, and offer accommodations for candidates taking part in all aspects of the selection process.

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