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Spa Operations Manager

2 months ago

Tofino, Canada Relais & Châteaux Full time

We are seeking a highly skilled and experienced Spa Operations Manager to join our team at the Wickaninnish Inn, a Relais & Châteaux property. This is a unique opportunity to work in a world-renowned luxury spa and contribute to the success of our Forbes, AAA 4-Diamond Resort and T&L World's Best Hotel.

The successful candidate will have a proven track record in spa management, with a minimum of 2 years' experience in a high-end, full-service luxury facility. They will be responsible for leading our spa team, ensuring exceptional customer service, and driving revenue growth through effective sales and marketing strategies.

Key Responsibilities:

  • Lead the spa team and ensure seamless day-to-day operations
  • Develop and implement sales and marketing strategies to drive revenue growth
  • Manage spa inventory, including supplies and equipment
  • Ensure exceptional customer service and guest satisfaction
  • Collaborate with the spa management team to drive business results

Requirements:

  • Minimum 2 years' experience in spa management
  • Proven track record in driving revenue growth and improving customer satisfaction
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of spa software and financial management systems

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work in a world-renowned luxury spa
  • Professional development and growth opportunities
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and experienced spa professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.