Restaurant Operations Manager
7 days ago
We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Yakitori Marketing Corp. as a Restaurant Operations Manager. In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities- Establish and Implement Operational Procedures
Develop and implement effective operational procedures to ensure seamless day-to-day operations, including staff management, inventory control, and customer service.
Lead and Manage a TeamSupervise and train a team of food and beverage servers, kitchen and food service helpers, and other support staff to ensure they have the skills and knowledge needed to perform their duties effectively.
Ensure Quality and Safety StandardsOversee the preparation and presentation of food and beverages to ensure that they meet our high standards of quality and safety.
Manage Inventory and SuppliesMonitor and control inventory levels, including food, beverages, and supplies, to ensure that we have the necessary resources to meet customer demand.
Address Customer ComplaintsRespond promptly and professionally to customer complaints and concerns, resolving issues in a fair and timely manner.
Prepare and Submit ReportsCompile and submit regular reports on sales, inventory, and other key performance indicators to inform business decisions.
Requirements- Education
Secondary (high) school graduation certificate
Experience1 year to less than 2 years of experience in a similar role
Work EnvironmentFast-paced environment with a focus on customer service and quality food preparation
Physical DemandsStanding for extended periods, walking, and working under pressure
Personal SuitabilityExcellent communication and interpersonal skills, with a focus on client satisfaction and team collaboration
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