Operations Manager
4 weeks ago
Operations Manager Job Description
We are seeking an experienced Operations Manager to drive sales growth and lead a qualified team at our location. In this sales forward role, you will be responsible for project success, customer relationships, and market presence in integrated security, networking/data cabling, and commercial audio-visual sectors.
Key Responsibilities:
- Project Oversight: Plan, organize, direct, and control staffing levels to ensure projects are delivered on time, within budget, and to quality standards.
- Resource Utilization: Communicate with the Project Management team to evaluate project needs and maintain a technical labor schedule for optimal resource allocation.
- Cost Control: Implement best practices to maximize productivity and control costs across all operational processes.
- Performance Monitoring: Develop and monitor annual and medium-term operational plans to achieve overall objectives; review project deliverables to ensure timelines are met.
- Team Leadership: Interview, hire, and oversee training for staff; conduct regular performance reviews to align team goals with company objectives.
- Safety and Compliance: Foster a corporate culture that promotes safety and integrity, ensuring adherence to Health, Safety, and Environmental policies.
- Business Development: Create and implement an annual sales plan to drive revenue growth across all service offerings, targeting both existing and new clients.
Qualifications:
- 5-8 years in operations management overseeing complex technology projects
- Progressive outside sales experience in a technical sales environment (integrated security, networking/data cabling, commercial audio-visual preferred)
- Post-secondary education; a university degree in Business is preferred.
- Technical Knowledge: Familiarity with IP networks, low voltage electronics, and security technologies such as access control and CCTV systems.
- Excellent written and verbal communication and interpersonal skills.
- Strong analytical skills with proficiency in Microsoft Office and project management software.
- Ability to manage multiple deadlines independently and effectively.
About Paladin Technologies:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
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