Operations Manager

4 weeks ago


Fort McMurray, Canada Paladin Technologies Full time

Operations Manager Job Description

We are seeking an experienced Operations Manager to drive sales growth and lead a qualified team at our location. In this sales forward role, you will be responsible for project success, customer relationships, and market presence in integrated security, networking/data cabling, and commercial audio-visual sectors.

Key Responsibilities:

  • Project Oversight: Plan, organize, direct, and control staffing levels to ensure projects are delivered on time, within budget, and to quality standards.
  • Resource Utilization: Communicate with the Project Management team to evaluate project needs and maintain a technical labor schedule for optimal resource allocation.
  • Cost Control: Implement best practices to maximize productivity and control costs across all operational processes.
  • Performance Monitoring: Develop and monitor annual and medium-term operational plans to achieve overall objectives; review project deliverables to ensure timelines are met.
  • Team Leadership: Interview, hire, and oversee training for staff; conduct regular performance reviews to align team goals with company objectives.
  • Safety and Compliance: Foster a corporate culture that promotes safety and integrity, ensuring adherence to Health, Safety, and Environmental policies.
  • Business Development: Create and implement an annual sales plan to drive revenue growth across all service offerings, targeting both existing and new clients.

Qualifications:

  • 5-8 years in operations management overseeing complex technology projects
  • Progressive outside sales experience in a technical sales environment (integrated security, networking/data cabling, commercial audio-visual preferred)
  • Post-secondary education; a university degree in Business is preferred.
  • Technical Knowledge: Familiarity with IP networks, low voltage electronics, and security technologies such as access control and CCTV systems.
  • Excellent written and verbal communication and interpersonal skills.
  • Strong analytical skills with proficiency in Microsoft Office and project management software.
  • Ability to manage multiple deadlines independently and effectively.

About Paladin Technologies:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.


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