Strategic Operations Manager
2 days ago
Job Summary: As a key member of the Waymaker Creative Services Inc. team, the Strategic Operations Manager will be responsible for analyzing managerial methods and conducting quality audits to identify areas for improvement. This role will develop and implement quality management standards, research policies and programs for efficiency, and propose improvements to methods and procedures. Additionally, the Strategic Operations Manager will plan and oversee the re-organization of operations, provide exceptional customer service, and manage knowledge to drive business success.
- Key Responsibilities:
- Analyze and provide advice on managerial methods and organization to optimize business operations
- Conduct thorough quality audits to identify areas for improvement
- Develop and implement quality management standards to ensure excellence
- Research and evaluate the efficiency and effectiveness of managerial policies and programs
- Propose and implement improvements to methods, systems, and procedures
- Plan and oversee the re-organization of operations to drive business growth
- Provide exceptional customer service to internal and external stakeholders
- Manage knowledge and information to inform business decisions
Requirements:
- Bachelor’s degree in a relevant field
- 2 years to less than 3 years of experience in a related role
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