Technical Support Specialist

3 weeks ago


Calgary, Alberta, Canada Zigbee Technology Solutions Ltd. Full time

We are seeking a skilled Technical Support Specialist to join our team at Zigbee Technology Solutions Ltd. The ideal candidate will have a strong background in providing technical assistance to clients, with a focus on resolving computer-related issues.

The successful candidate will have a solid understanding of computer systems, hardware, and software, as well as excellent communication and problem-solving skills. They will be responsible for responding to user inquiries, troubleshooting technical issues, and providing training and support to clients.

Key Responsibilities:

  • Respond to user inquiries and resolve technical issues in a timely and professional manner
  • Provide training and support to clients on computer systems and software
  • Collaborate with internal teams to resolve technical issues and improve overall system performance
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Strong understanding of computer systems, hardware, and software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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