Technical Support Specialist
3 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Zigbee Technology Solutions Ltd. The ideal candidate will have a strong background in providing technical assistance to clients, with a focus on resolving computer-related issues.
The successful candidate will have a solid understanding of computer systems, hardware, and software, as well as excellent communication and problem-solving skills. They will be responsible for responding to user inquiries, troubleshooting technical issues, and providing training and support to clients.
Key Responsibilities:
- Respond to user inquiries and resolve technical issues in a timely and professional manner
- Provide training and support to clients on computer systems and software
- Collaborate with internal teams to resolve technical issues and improve overall system performance
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- College diploma or equivalent in a related field
- 1-2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Strong understanding of computer systems, hardware, and software
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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