Hotel Front Desk Clerk

3 weeks ago


Estevan, Saskatchewan, Canada Western Star Inn & Suites Hotel Estevan Full time

We are seeking a detail-oriented Night Auditor to join our team at Western Star Inn & Suites Hotel Estevan. As a Night Auditor, you will be responsible for registering arriving guests, assigning rooms, and processing group arrivals and departures. You will also take, cancel, and change room reservations, provide information on hotel facilities and services, and process guests' departures, calculate charges, and receive payments. Additionally, you will maintain an inventory of vacancies, reservations, and room assignments, follow emergency and safety procedures, answer telephone calls and messages, and assist clients/guests with special needs. If you have a client-focused approach, flexibility, and reliability, we encourage you to apply for this role.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Answer telephone calls and messages
  • Assist clients/guests with special needs
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Work setting: Hotel, motel, resort


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