Hotel Front Desk Clerk

2 weeks ago


Estevan, Saskatchewan, Canada Western Star Inn & Suites Hotel Estevan Full time

Job Title: Hotel Front Desk Clerk

Job Summary: We are seeking a detail-oriented and organized Hotel Front Desk Clerk to join our team at Western Star Inn & Suites Hotel Estevan. As a Hotel Front Desk Clerk, you will be responsible for registering arriving guests, assigning rooms, and processing group arrivals and departures.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience

Work Setting: Hotel, motel, resort

Work Conditions and Physical Capabilities:

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal Suitability:

  • Client focus
  • Flexibility
  • Reliability
  • Team player

Other Benefits:

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week


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