Hotel Receptionist

2 weeks ago


Estevan, Saskatchewan, Canada Masterbuilt Estevan Lodging Ltd Full time

Job Summary: We are seeking a detail-oriented and organized Hotel Front Desk Clerk to join our team at Masterbuilt Estevan Lodging Ltd. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and handling various administrative tasks.

Key Responsibilities:

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
  • Take, cancel, and change room reservations as needed.
  • Provide accurate information on hotel facilities and services to guests.
  • Assist guests with inquiries and resolve any issues that may arise during their stay.
  • Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Follow emergency and safety procedures at all times.
  • Perform various clerical duties, including faxing, filing, and photocopying.

Requirements:

  • Secondary (high) school graduation certificate.
  • Ability to work in a fast-paced environment and maintain attention to detail.
  • Willingness to train and learn new skills.
  • Permanent employment opportunity with 30-35 hours per week.
  • English language proficiency.

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