Equipment Maintenance Coordinator
1 week ago
About Brandt:
Brandt is a leading provider of equipment solutions in the construction and forestry industries. Our company values innovation, customer satisfaction, and teamwork.
Job Overview:
We are seeking a highly motivated Equipment Maintenance Coordinator to join our team in Ottawa. This role will be responsible for providing proactive maintenance support to our customers and ensuring the efficient fulfillment of our contractual obligations.
Key Responsibilities:
- Provide timely and accurate preventive maintenance quotes to our sales and customer support teams.
- Administer and track preventive maintenance agreements in our contracts management system.
- Coordinate necessary services with customers and preventive maintenance technicians.
- Review, close, and invoice completed jobs in a timely manner.
- Maintain up-to-date information on preventive maintenance agreements and pricing calculator tools.
- Handle incoming call requests from internal and external customers regarding preventive maintenance services.
- Manage prepaid agreements and ensure seamless delivery of services to our customers.
- Utilize John Deere Link to monitor and track customer machines with preventive maintenance contracts.
Requirements:
- Proven experience in equipment maintenance or a related field.
- Strong understanding of maintenance operations and service delivery processes.
- Previous experience as a Service Writer or similar role is an asset.
- Excellent communication skills, attention to detail, and ability to multitask in a fast-paced environment.
- Knowledge of contracts management systems and MS Office software tools (Excel, Word, Access, Outlook).
- Self-motivated individual with the ability to work independently and make informed decisions.
What We Offer:
- A competitive salary range of $65,000 - $85,000 per year, based on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy and access to training and development opportunities.
- A dynamic and supportive work environment that encourages collaboration and growth.
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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