Customer Service Liaison

2 weeks ago


Cambridge, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

In beBee Professionals, we're looking for a dedicated Customer Service Liaison to provide exceptional service in Cambridge, Canada. This role involves assisting customers with inquiries and resolving issues.

Responsibilities:
  • Customer Communication: Handle customer inquiries via phone, email, and chat, providing information about products and services.
  • Issue Resolution: Resolve customer complaints in a timely and professional manner.
  • Documentation: Document customer interactions and feedback.
  • Team Collaboration: Collaborate with team members to improve service processes.
Requirements:
  • Education and Experience: High school diploma or equivalent; additional education is a plus. Previous experience in customer service or a related field.
  • Communication Skills: Strong communication and problem-solving skills.
  • Adaptability: Ability to work in a fast-paced environment.
  • Technical Proficiency: Proficiency in customer service software and tools.
Benefits:
  • Competitive Compensation: A competitive hourly wage ($18-$22) and performance bonuses.
  • Comprehensive Benefits: Comprehensive health benefits package.
  • Opportunities for Growth: Opportunities for career advancement.
  • Supportive Work Environment: Supportive work environment with a focus on teamwork.
  • Employee Perks: Employee discounts and perks.

We're seeking a passionate and detail-oriented individual who can deliver exceptional customer service and contribute to our supportive team.



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