Customer Service Ambassador

5 days ago


Cambridge, Ontario, Canada ONroute Full time
About ONroute

As the proud operator of 23 convenient plazas located along Highways 400 and 401, ONroute is committed to providing travellers with fresh and exciting food and beverage options, gas, and other amenities that improve their travel experience.

The Role

We are seeking a Customer Service Ambassador to join our team at Tim Hortons. As a key member of our crew, you will play a vital role in delivering exceptional customer service, ensuring a positive and memorable experience for our guests.

Key Responsibilities
  • Welcome customers and greet them with a positive attitude, taking orders and answering questions about menu items and processing payments.
  • Prepare food and drinks to meet our high standards of quality and presentation.
  • Manage mobile orders and ensure timely delivery to our customers.
  • Assemble orders and package take-out and indoor dining options, always maintaining a clean and sanitary environment.
What We Offer
  • A competitive salary of $17.50 per hour.
  • Flexible hours/shifts to accommodate your needs.
  • Overnight shift premium pay for those willing to work late nights.
  • Complimentary meals during your shift.
  • A comprehensive benefits plan, including health and dental coverage (full time employees).
  • An employer match Registered Retirement Savings Plan (full time employees).
  • Paid training to help you develop your skills and knowledge.
  • Free uniforms to wear on the job.
  • A safe, respectful, and inclusive workplace culture.
Requirements
  • Reliable transportation as public transportation is not available.
  • A positive attitude and strong communication skills.
  • The ability to work independently and as part of a team.
  • Previous experience in restaurants, food service, or retail as a cashier, barista, food prep, customer service/sales associate, or team member is an asset.
About Us

ONroute is an equal opportunity employer committed to having a diverse, equitable, and inclusive workplace for all. We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer reasonable accommodations for people with disabilities upon request throughout the hiring process.



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