Quality Assurance and Improvement Specialist

1 day ago

St John's, Newfoundland and Labrador, Canada Natural Factors Full time

At Memorial University of Newfoundland, we are seeking a Quality Assurance Lead to foster a culture of consultation and collaboration across the undergraduate and graduate programs.

About Us

The Faculty of Nursing at Memorial University of Newfoundland offers a range of programs, including a Bachelor of Nursing, Master of Science in Nursing, Post Master's Nurse Practitioner Graduate Diploma, and PhD in Nursing. As the only university in Newfoundland and Labrador, Memorial plays a vital role in the province's education and cultural life.

Position Overview

The successful candidate will report to the Senior Administrative Officer and implement strategies to enhance service delivery, drive continuous improvement, and facilitate professional development initiatives for faculty and staff at both the undergraduate and graduate levels.

Key Responsibilities
  • Strategic Planning: Contributing to the development of strategic plans by providing guidance, conducting environmental scans, and analyzing data to inform decision-making.
  • IT Investment Projects Oversight: Coordinating IT investment projects within the Faculty and ensuring alignment with program needs and strategic objectives.
  • Business Continuity: Developing a repository of templates, processes, and service delivery plans to promote efficiency and consistency across Faculty operations; and managing these templates in Memorial's Incident Management System.
  • Learning and Professional Development: Ensuring faculty and staff have the necessary skills and support by coordinating professional development opportunities and facilitating continuous learning.
  • Equity, Diversity, Inclusion, Anti-Racism (EDI-AR) and Indigenous Initiatives: Collaborating with Faculty employees, Memorial University, and community partners to ensure all activities reflect an EDI-AR approach, fostering a culturally inclusive environment.
Qualifications

The ideal candidate will have 5-7 years of experience in quality improvement, professional development, and change management, as well as completion of an undergraduate degree supplemented by specialized training or coursework towards a master's degree in business administration, or a related field. The ability to work collaboratively in a diverse academic environment is essential.

Compensation

The estimated annual salary for this position is $120,000-$150,000, depending on qualifications and experience.

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