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Customer Service Ambassador
1 month ago
We are seeking a skilled and compassionate Concierge to join our team at Aspira Royale Place Retirement Living. As a Concierge, you will play a vital role in ensuring the comfort and satisfaction of our residents and their guests.
Key Responsibilities:- Provide exceptional customer service to residents, visitors, and team members, responding to inquiries and resolving issues in a diplomatic and timely manner.
- Greet visitors warmly and conduct mini tours of our facilities, showcasing our amenities and services.
- Offer clerical and computer support to management as needed, ensuring seamless operations.
- Process cash transactions and maintain accurate records for guest and team member meal vouchers/tickets.
- Perform other duties as assigned to support the smooth functioning of our community.
- Grade 12 education or equivalent.
- Excellent verbal and written communication skills.
- Proven customer service skills and a positive attitude.
- Organizational skills and ability to multitask.
- Proficiency in MS Office, specifically Excel, Word, and PowerPoint.
- Successful completion of a Vulnerable Sector Check (Ontario applicants) or Criminal Records Check (British Columbia applicants).
- Additional applied courses in office administration.
If you are passionate about delivering exceptional service and making a difference in the lives of others, we encourage you to apply for this rewarding opportunity at Aspira Royale Place Retirement Living.
