Technical Support Specialist
2 weeks ago
- Key Responsibilities:
- Provide technical assistance to users experiencing difficulties with computer systems.
- Offer advice and training to users in response to identified difficulties.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Maintain a problems and solutions log for use by other technical support analysts.
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
- Participate in the redesign of applications and other software.
- Offer business systems, network, and Internet support to users in response to identified difficulties.
- Work Requirements:
- Physical and Mental Demands:
- Key Skills:
- Personal Qualities:
- Key Attributes:
- Work Conditions:
- Working hours: 30 to 35 hours per week
- Permanent position available
- Work language: English
- Work Conditions:
- Key Attributes:
- Personal Qualities:
- Key Skills:
- Job Overview: As a Technical Support Specialist at JAGWILL SOLUTIONS INC, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. You will also be required to maintain a problems and solutions log for use by other technical support analysts. If you have excellent problem-solving skills and a strong ability to communicate technical information to non-technical users, we encourage you to apply for this role.
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