Technical Support Specialist

4 weeks ago

Toronto, Ontario, Canada INGENIOUS MANAGEMENT CONSULTING LTD Full time

We are seeking a skilled Technical Support Specialist to join our team at Ingenious Management Consulting Ltd. The successful candidate will provide technical assistance to our clients, ensuring they have a seamless experience with our systems.

Key Responsibilities
  • Respond to client inquiries and resolve technical issues in a timely and efficient manner
  • Consult technical manuals and documentation to research and implement solutions
  • Provide training and guidance to clients on the use of our systems
  • Collaborate with our team to identify and resolve technical issues
  • Document and maintain a record of technical issues and resolutions
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

This is a permanent position with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.

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