Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Eataly Toronto. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and employees.
Key Responsibilities:- Provide technical support and assistance to customers and employees via phone, email, and in-person.
- Troubleshoot and resolve technical issues with computer systems, networks, and software.
- Collaborate with internal teams to resolve technical issues and improve system performance.
- Develop and maintain technical documentation and knowledge base articles.
- Participate in on-call rotation to provide after-hours support.
- 3+ years of experience in technical support or a related field.
- Strong knowledge of computer systems, networks, and software.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].
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