Customer Service Associate

1 month ago


Burlington, Ontario, Canada Specialty Building Products Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at Specialty Building Products. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, merchandising products, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Merchandise products, including stocking shelves, rotating inventory, and maintaining a visually appealing store display
  • Clean and maintain the store environment, including sweeping, dusting, and restocking supplies
  • Assist customers with product selection and answer questions about products and services
  • Complete tasks as assigned by management, including data entry and other administrative duties

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to lift up to 50 pounds and stand for long periods
  • Reliable transportation and a valid driver's license
  • Steel-toed shoes required

Benefits:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Employee and Family Assistance Program
  • On-site parking

Work Environment:

Our store is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and maintaining a clean and organized store environment. As a Customer Service Associate, you will be working in a team environment, with regular communication and collaboration with colleagues and management.

Language: English (required)



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