Customer Experience Director

About the RoleThe Director of Contact+ is responsible for maintaining daily operations and providing strategic vision for the overall Contact+ department. This includes leading a team focused on providing excellent customer service, maintaining and building exceptional working relationships with clients, sales, underwriting, and other office personnel, and...

About the RoleThe Director of Contact + is responsible for maintaining daily operations and providing strategic vision for the overall Contact+ department. This includes leading a team focused on providing excellent customer service, maintaining and building exceptional working relationships with clients, sales, underwriting, and other office personnel.Key...

About the Role:The Customer Experience Director is responsible for leading the execution of work that contributes to the customer experience and omni sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on Indigo's customer service model and on suggesting and selling Indigo's products, promotions, and programs to...

Job DescriptionThe Customer Operations Leader is responsible for leading the execution of work that contributes to the customer experience and omni sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on Indigo's customer service model and on suggesting and selling Indigo's products, promotions, and programs to our...

Job Title: Customer Operations LeaderIndigo Books & Music is seeking a highly skilled Customer Operations Leader to join our team. As a key member of our leadership team, you will be responsible for leading the execution of work that contributes to the customer experience and omni sales results.Key Responsibilities:Coach and provide feedback to Customer...

Job Title: Customer Operations LeaderIndigo Books & Music is seeking a highly skilled Customer Operations Leader to join our team. As a key member of our leadership team, you will be responsible for leading the execution of work that contributes to the customer experience and omni sales results.Key Responsibilities:Coach and provide feedback to Customer...

Customer Experience ManagerGardaWorld seeks a Customer Experience Manager to lead the Facilitator team, ensuring exceptional customer service and a seamless passenger experience throughout the screening process.Key Responsibilities:Provide leadership, guidance, and support to the Facilitator team.Establish performance expectations, track progress, and offer...

About UNIQLOUNIQLO is a global apparel retailer dedicated to offering high-quality, affordable clothing that embodies our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.We are committed to providing our employees with training, performance-based increases, and unlimited growth opportunities. If you are an ambitious,...

About UNIQLOUNIQLO is a global apparel retailer dedicated to offering high-quality, affordable clothing that embodies our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.We are committed to providing our employees with training, performance-based increases, and unlimited growth opportunities. If you are an ambitious,...

Company Overviewgoeasy Ltd. stands as one of Canada's rapidly expanding enterprises, recognized on the TSX with an impressive shareholder return exceeding 4000% since 2001. Our dual business segments, easyfinancial and easyhome, focus on consumer lending and merchandise lease-to-own services, respectively. Our mission is to empower Canadians by providing...

Company Overviewgoeasy Ltd. stands as one of Canada's rapidly expanding enterprises, recognized on the TSX with an impressive shareholder return exceeding 4000% since 2001. Our dual business segments, easyfinancial and easyhome, focus on consumer lending and merchandise lease-to-own services, respectively. Our mission is to empower Canadians by providing...

About the RoleKUBRA is seeking a Director of Client Experience to lead the development and execution of strategies to enhance our client service operations and elevate our overall customer experience.Key ResponsibilitiesOversee the delivery of excellent service and manage client relationshipsDrive continuous improvement in service quality and...

Job DescriptionKUBRA is seeking a seasoned professional to lead our Client Services team as a Director of Client Experience. This is a hybrid role based out of our office in Mississauga, where you will be responsible for developing and executing strategies to enhance our client service operations and elevate our overall customer experience.Key...

About the RoleThe Director of Contact + is responsible for maintaining daily operations and providing strategic vision for the overall Contact+ department. This includes assisting the sales group with their enquiries and ensuring staff can successfully market new exposure opportunities, including retention of client relationships by exceeding client...

Lead the Transformation of Client ServicesKUBRA is driving growth and innovation, and we're seeking a visionary Director, Client Services to join our Data Analytics Team.As a key member of our leadership team, you will be responsible for developing and executing strategies to elevate our client service operations and deliver exceptional customer...

Job Title: Senior Sales and Customer Service DirectorAt goeasy Ltd, we are seeking a highly skilled and experienced Senior Sales and Customer Service Director to lead our Sales and Customer Service Departments in our Call Centers located in Mississauga, Ontario, and Montreal, Quebec.Key Responsibilities:Provide strategic leadership, vision, and guidance to...

Job Title: Senior Sales and Customer Service DirectorAt goeasy Ltd, we are seeking a highly skilled and experienced Senior Sales and Customer Service Director to lead our Sales and Customer Service Departments in our Call Centers located in Mississauga, Ontario, and Montreal, Quebec.Key Responsibilities:Provide strategic leadership, vision, and guidance to...

About goeasy Ltd., a publicly traded company on the TSX with an impressive 4000% shareholder return since 2001. Our mission is to provide everyday Canadians with access to credit, giving them a second chance when banks and traditional lenders have turned them down.We're seeking a visionary leader with 5+ years of experience at a Senior Manager or Director...

At goeasy Ltd., we're seeking a visionary leader to drive our Sales and Customer Service departments forward. As our Director of Call Center Operations and Sales, you'll be responsible for overseeing the strategic direction of our teams, ensuring efficient and effective operations, and driving continuous improvement. You'll manage expenses and budgets, set...

About the Opportunitygoeasy Ltd. is seeking a seasoned leader to oversee the Sales and Customer Service Departments in our Call Centers located in Mississauga, Ontario, and Montreal, Quebec. As a key member of our leadership team, you will provide strategic guidance and vision to drive business growth, customer satisfaction, and employee engagement.Key...